GREAT OPPORTUNITY

COMPENSATION

Hourly Minimum - Maximum$24.00 - $27.00

JOB SUMMARY

Flower Shop Representatives are responsible for providing exceptional customer service to client families. This position performs clerical work, provides customer service, and conducts the sale of flowers in the flower shop.

WHAT YOU'LL BE DOING

• Sell flowers over the counter, answer phones, take orders over the phone or in person.
• Assist customers that walk in to the flower shop and ring in all sales and balance cash register daily.
• Make flower sale presentations to client families as part of the funeral arrangement process.
• Deliver flower arrangements to visitation rooms, chapels and churches if needed.
• Assist Senior Flower Shop Representative in preparing all flower shop reports.
• Assist Supervisors with correspondence. This includes complaints and inquiries regarding our Flower Placement Services.
• Accept Forest Lawn account payments, receipt contracts for payments to Memorial Counselors and Advance Cemetery Planning.

REQUIRED QUALIFICATIONS

• Previous experience in a customer service position.
• High school diploma / General education degree (GED).
• Must have good oral and written communication skills.
• Type 35 wpm and be PC literate; basic knowledge of Word and Excel.
• Must be able to handle difficult situations with minimal supervision.
• Must be able to work weekends and holidays.
• Valid California Driver’s License.
• Ability to lift 60 lbs.
• Must be able to work on-site.

PREFERRED QUALIFICATIONS

• Bilingual - Spanish preferred.
• Previous experience in a flower shop / cashier / sales position.

Our benefits package* includes :

• Competitive Salaries
• Medical Insurance
• Dental Insurance
• Free Long Term Disability Insurance
• Free Life Insurance
• Supplemental Life Insurance
• Vision Insurance
• Flexible Spending Accounts
• Cash balance retirement plan 100% paid by FL
• 401(k) Plan with matching program
• Paid Vacation accrue up to 15 days / year.
• 10 paid holidays including two floating holidays in observance of your birthday and service anniversary
• Paid Absence Plan
• Study Plan 100% tuition reimbursement up to $5,000 / year for full time employees. Part time employees enrolled in a Mortuary Science program also eligible.
• Annual Merit Increases

Discounts for :

• Cemetery & Funeral Planning
• Forest Lawn Museum
• Flower Shops
• Movies & Other Attractions

Other Additional Benefits :

• Employees Meetings Recognition of Employee’s Length of Service / Retirees
• Rideshare Program
• Direct Deposit
• Package Deliveries
• Property Referral

And much more!

• Benefits subject to change. For a complete listing of benefits, please consult Human Resources at time of application.

Last updated : 2024-06-20