Full Time | Ambulatory Healthcare Services6 Months Ago
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Forest Orthodontics and Pediatric Dentistry is Hiring a Customer Service and Scheduling Coordinator Near Gurnee, IL
Title: Customer Service and Scheduling Coordinator Are you passionate about providing outstanding customer service in a friendly, fast-paced environment? We are seeking a friendly, organized, and detailed individual to join our team as a Customer Service and Scheduling Coordinator.
We are Forest Orthodontics & Pediatric Dentistry, and we don’t just give our patients amazing smiles, we give them confidence! Dental experience is not a must for this role; your passion, enthusiasm, and willingness to be a team player is what we are looking for! Join us in our beautiful, state-of-the-art facility and let’s embark on this journey together!
Key Responsibilities:
Greet and assist patients with a warm and welcoming demeanor.
Manage incoming calls and inquiries, scheduling of appointments, and confirming patient visits.
Assist with patient intake, registration, and check-in process. Ensure all patient information is up to date and accurate.
Partner with the clinical team to optimize appointment scheduling and patient flow.
Foster a positive and inclusive work environment that reflects our family-focused and friendly culture.
Handle patient inquiries, requests, and concerns, ensuring a high level of customer satisfaction.
Qualifications:
Excellent communication and interpersonal skills with a strong focus on customer satisfaction
Strong organizational skills and attention to detail
Ability to multi-task and prioritize in a face-paced environment.
Join our team and become a part of our mission to provide exceptional dental care while delivering an outstanding patient experience.
We offer competitive compensation, benefits, and the chance to make a meaningful impact in our patients' lives every day.