2 Director of Continuous Quality Improvement Jobs in New York, NY
SORT BY
F
W
Director of Continuous Quality Improvement
$171k-205k (estimate)
Full Time | Social & Legal Services
1 Month Ago
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Forestdale Inc is Hiring a Director of Continuous Quality Improvement Near New York, NY
BackgroundForestdale (FD) is a NYC child welfare agency working to prevent child abuse/neglect through parenting, prevention, and foster care (FC) services, focusing on low-income and immigrant communities in Queens & Brooklyn. We help thousands of families work through acute & complex trauma, parents raise the next amazing generation of children, and youth successfully launch into adulthood. FD’s mission is “to ensure that children and families have the fundamental assets they need to thrive and live independently.”
Job SummaryThe Director of Continuous Quality Improvement (CQI) is responsible for the creating and managing systems that provide meaningful data analysis and feedback loops between the CQI Department and programs that spur programs toward higher quality, maintain compliance, and result in better outcomes for families in Forestdale’s services. As a leading NYC child and family service agency, we have families come to us, often in crisis, seeking help to heal from trauma and gain a path toward future growth and success. This position will work closely with direct reports and program heads to develop and monitor plans for Quality Improvement to achieve regulatory and best practice benchmarks in the service of child and family well-being.
Major Responsibilities
Forestdale Inc. is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.
Job SummaryThe Director of Continuous Quality Improvement (CQI) is responsible for the creating and managing systems that provide meaningful data analysis and feedback loops between the CQI Department and programs that spur programs toward higher quality, maintain compliance, and result in better outcomes for families in Forestdale’s services. As a leading NYC child and family service agency, we have families come to us, often in crisis, seeking help to heal from trauma and gain a path toward future growth and success. This position will work closely with direct reports and program heads to develop and monitor plans for Quality Improvement to achieve regulatory and best practice benchmarks in the service of child and family well-being.
Major Responsibilities
- Develop and implement on-going quality improvement plan for all agency programs
- Acts as a liaison for all program evaluation activities that interface with OCFS, the New York City Administration for Children’s Services (ACS), including EQUIP, PAMS, and SCORECARD
- Review, assess and, when necessary, make recommendations to improve management of documentation for all agency programs
- Review and create effective agency forms for data tracking/monitoring purposes
- Develop and monitor outcome measures of performance for program
- Chair quarterly performance management meetings for each agency program.
- Develop and review process manuals and workflows for agency staff and programs
- Oversee the scheduling of Service Plan Reviews/Family Team Conferences
- Act as Third-Party Reviewer/Facilitator at Service Plan Reviews/Family Team Conferences, when requested
- Monitor client casework contacts for compliance
- Provide on-going client and foster/resource parent satisfaction surveys
- Provide all information necessary for ACS assessment and evaluation systems
- Implement mechanisms to obtain feedback from clients on service quality and recommended improvements, including a plan for exit interviews with children who are discharged from foster care, birth parents reunited with their children and foster/resource parents to ascertain the effectiveness of Family-to-Family practice and satisfaction with services
- Responsible for ensuring compliance with all agency policies, procedures and governmental regulations, including but not limited to HIPAA
- Participate as a member of the agency Senior Staff team to work together finding ways to improve the functioning of the agency and its ability to deliver high quality services that respond to primary community needs
- Master’s degree in social work, research, data science, or similar field from an accredited college or university
- A minimum of five years post Master’s experience, including experience in the field of social services, especially child welfare; experience in program monitoring, reviewing, assessing and providing technical assistance
- An understanding and respect for community needs and cultures
- Organizational, verbal and written communication skills
- A concern and commitment to children and families
- Excellent interpersonal skills
- The ability to maintain composure and a positive outlook; and to function well under stress
- Readiness to accommodate a flexible work schedule
- Availability on rotation as an administrator on duty during off hours;
- Computer knowledge; experience with CONNECTIONS a plus
- Four weeks’ vacation
- Medical/dental/vision/life/disability insurance
- 401(k), 7% employer contribution 2% match
- Tax-deferred health care/dependent care/commuter plans
- Flexible Schedule
- Opportunities for educational scholarships
Forestdale Inc. is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Social & Legal Services
SALARY
$171k-205k (estimate)
POST DATE
08/02/2024
EXPIRATION DATE
08/25/2024
WEBSITE
forestdaleinc.org
HEADQUARTERS
SCARSDALE, NY
SIZE
50 - 100
FOUNDED
1854
CEO
LAMINE DJILANI
REVENUE
$10M - $50M
INDUSTRY
Social & Legal Services
Related Companies
About Forestdale Inc
Forestdales roots go back 165 years, when a group of women affiliated with a church in Brooklyn founded an industrial school for children, which in 1980 became Forestdale. Forestdale is the only child welfare agency headquartered in Queens, with an exclusive focus on the particular needs of Queens' and Brooklyn communities & families. While traditional child-welfare programs are typically designed to ensure the safety of children, Forestdale is committed to going beyond the basics by actively pursuing cutting-edge and evidence-based approaches to address the changing needs of low-income famili...es across Queens and Brooklyn. We embody this commitment by providing a comprehensive continuum of services to help children and families heal from trauma and overcome inter-generational cycles of poverty.
More
Show less
Show more
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
