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Overview:
We are seeking a dedicated and experienced Assistant Store Manager to join our team. The ideal candidate will have a strong background in retail management, exceptional leadership skills, and a passion for delivering outstanding customer service.
Responsibilities:
- Assist the Store Manager in daily operations and management of the store
- Oversee and coordinate the activities of store staff
- Ensure excellent customer service is provided at all times
- Train and develop team members to enhance their skills and performance
- Monitor inventory levels and ensure stock availability
- Implement strategies to achieve sales targets and maximize profitability
- Handle customer inquiries, concerns, and escalations promptly and professionally
- Manage store budgeting, pricing, and promotions effectively
- Utilize POS systems for transactions and reporting
- Maintain store cleanliness and visual merchandising standards
- Support team management in scheduling, performance evaluations, and disciplinary actions
Experience:
- Proven experience as an Assistant Store Manager or similar position in a retail environment
- Strong knowledge of wireless sales industry practices
- Ability to lead and motivate a team towards achieving goals
- Proficient in budgeting, inventory management, and sales strategies
- Excellent customer service skills with a focus on building customer loyalty
- Familiarity with stock procedures and merchandising techniques
- Experience in training development for staff improvement
Job Type: Full-time
Pay: $20.21 - $24.50 per hour
Benefits:
Shift:
Work Location: In person
Full Time
Retail
$46k-69k (estimate)
09/11/2024
01/06/2025
forever21.com
SCHAUMBURG, IL
15,000 - 50,000
1984
Private
ARELI MASSO
$1B - $3B
Retail
Forever 21 is an in-store and online retailer of pants, shirts, tops, shorts, jackets, shoes, belts and hats for men and women.