Join Forrest Solutions' as a dynamic Lead Office Services Associate. We are seeking a versatile professional who excels in mail, reception environments, embodying a client-first mentality, positive demeanor, and strong work ethic. This role encompasses diverse responsibilities, including print production, mail management, reception duties, and conference room support.

Monday - Friday,

Shift: 9:00am - 6:00pm

Pay Rate: $25.00/hr

Key Responsibilities:

Mail Services:

• Receive and log courier-delivered items in the internal package tracking system.
• Handle incoming and outgoing mail, including sorting, routing, and preparing shipments.
• Distribute mail/packages throughout the facility.
• Address customer inquiries and requests promptly and professionally.
• Coordinate daily USPS pickups and monitor mail volume.

Reception:

• Warmly greet guests and clients upon arrival.
• Enter guest information into the firm's system accurately.
• Manage incoming calls and emails throughout the day.
• Schedule and maintain conference rooms.
• Maintain a tidy and welcoming reception area.
• Assist with administrative tasks such as filing, faxing, and scanning.

Conference Room Support:

• Set up conference rooms according to client specifications.
• Assist with audiovisual setup as needed.
• Coordinate catering and refreshments for meetings.
• Ensure conference spaces are stocked with necessary supplies.

Qualifications:

Experience:

• Proficient in following established processes and procedures.
• Creative problem solver for complex print projects.
• Strong team player with exceptional communication skills.
• Previous experience in a corporate environment with a professional demeanor.
• Detail-oriented with a focus on accurate end-of-day reporting.
• Advanced proficiency in Outlook, Word, and Excel.
• Demonstrates the ability to work independently with minimal supervision.
• Takes initiative and pays meticulous attention to detail.

Skills & Requirements:

• Willingness to take direction and seek managerial assistance when necessary.
• Detail-oriented with a commitment to task completion.
• Ability to thrive in a fast-paced environment.
• Hospitality-driven mindset with a focus on client satisfaction.

Education and Experience:

• Associate degree preferred; high school diploma or GED required.
• Prior work experience is a law fir is a plus

Communication and Reasoning:

• Excellent written and verbal communication skills.
• Ability to understand and interpret instructions effectively.
• Emotional intelligence is a plus.

Essential Traits:

• Strong work ethic and professionalism.
• Thrives in a busy work environment.
• Performs well under pressure and within time constraints.
• Attentive to detail and dedicated to delivering high-quality work.
• Collaborative team player capable of handling complex projects effectively.

Forrest Solutions is an equal opportunity employer, providing employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.