Fort HealthCare is a patient-centered hospital and healthcare system serving individuals, businesses and families in Jefferson, Dane, and Walworth Counties, and we are seeking a Department Secretary Coordinator to join our Radiology team.

Shift:
32 hours per bi-weekly pay period
Part time
Day shift
Mondays and Wednesdays 8:00 am - 4:30 pm

Fort HealthCare is proud to be named a 14-time award winner of the Milwaukee Journal Sentinel Top Workplace award for Southeastern Wisconsin, a 4-time award winner of the USA Top Workplaces award, and a 2-time winner of their Top Workplaces Culture Excellence award for Purpose & Values.

In addition, Fort HealthCare is proud to be awarded the inaugural 2024 Wisconsin Hospital Association (WHA) Hospital Mentorship and Quality Champion Award. The Hospital Mentorship and Quality Champion award recognizes a hospital for demonstrating mentoring relationships and engagement through active participation, collaboration and the sharing of tools and resources with other hospitals.

Our Mission Statement is our daily guide to provide the best health care possible. We promote it widely for all we serve to read, understand and to help our public hold us accountable for the promises we make.
Our Mission Statement - Improve the Health and Well-being of Our Community
Our Vision Statement provides each of us at Fort HealthCare with a goal. It is our motivation to improve constantly upon the level of care we provide, and the quality of services delivered.
Our Vision - Be the Healthiest Community in Wisconsin.

We offer competitive pay and benefits, education, and resources you need to perform your job and ample opportunities for professional growth.

The Department Secretary/Coordinator is responsible for maintaining the efficient functioning of the department and assisting patients in obtaining needed care and/or information.

Responsibilities of this position include:

• Has specialized knowledge in hospital procedures and medical terminology.
• Greets and welcomes patients and visitors always displaying a high quality of professionalism. Advises patients and staff of delays and cancellations.
• Maintains computerized schedule and appointments. Schedules patient appointments within the scheduling module specific to Radiology exams.
• Answers the phone, takes messages and delivers them appropriately. Checks voicemail on a regular basis.
• Distributes reports on as needed basis. Copies CD’s when requested and mails to appropriate facility.

Requirements for this position include:

• High School Diploma or GED required
• 2-5 years office and customer service experience in the medical field preferred