SDD LMD Functional Delivery lead

• Job Location: Chicago, Illinois
• Job Duration: Full-Time / Hybrid

** NO SPONSORSHIP FROM THE CLIENT**

Job Description

Overview

Our job is to provide clients with the best talent and technology solutions in the world. We shape, create, and deliver world-class technology capabilities & solutions to accelerate Client’s global growth across all functions.

Rewarding opportunities for personal and professional growth. You will have a unique opportunity to leverage your deep Direct Store Delivery (DSD) functional knowledge in the Order to Cash area and project delivery experience to help deploy the Client’s Global Template built on SAP S/4 and cloud solutions.

Responsibilities

This role supports the implementation and deployment of the Order & Contract Management, Pricing, Rebates & Free Goods, and DSD & Transportation/Logistics capabilities of the Client Global template (built through SAP S4 concepts).

This role will be primarily responsible for the Direct Store Delivery (DSD) functionality of SAP S4 which includes Pre-order route preparation, execution & settlement, Pre-sales delivery route preparation, execution and preparation; and Van sales route preparation, execution, and settlement.

Objectives are to ensure the deployment of the global template supporting the execution of business processes related to Go to Market & Sales Order Management, from order capture to invoice; and the related deployments to multiple locations in North America. The immediate focus will be on the successful deployment of PBNA business units and the capitalization of project assets for future rollouts in an “industrialized” manner. This role will adopt and adhere to Agile principles for the PBNA deployment project.

Order to Cash Process relates to:

• Order capture, management, and provisioning of goods or services; providing a platform for sales to our end customers, accessing all information necessary to process, manage, ship, and track orders in a timely manner
• Setting up the correct pricing agreements and master records, i.e. all on-invoice and off-invoice discounts/agreements, free goods, list
• price, discounts, surcharges, freights, rebate agreements, customer billbacks, tax, etc.
• Data governance and pricing controls including mass pricing maintenance; Van Sales, Pre-Sales & Pre Order DSD GTM models, including enabling integration of back-end SAP system with the front-line mobility solutions
• Picking, packing, shipping, and delivering customer and stock transport orders
• Returns or inbound product receipts
• Integration with warehouse systems and advanced transportation systems for route planning, load building, etc.

Accountabilities:

• Partner with the Order & Contract Management Global Process and Solution Design Lead, Pricing & Rebates Process, and DSD & Transportation/Logistics Leads to implement and deploy the end-to-end solution.
• Support decision-making for Order & Contract Management, Pricing & Rebates, DSD & Transportation/Logistics localization of functionality in the Global Template during deployment.
• Ensure Client Corporate Go-To-Market Management and commercial Execution policies reflected in the global template are implemented to standard with appropriate localization
• Collaborate with the Order & Contract Management, Pricing & Rebates, DSD & Transportation/Logistics Process leads, and Sector SMEs to implement and deploy the Global Template
• Actively engage and educate business process owners on solution optimization, simplification, and standardization capabilities.
• Ensure lift and shift opportunities are deployed across the Markets, especially around interfaces to PBNA external systems.
• Collaborate with all scrum teams to implement and deploy the end-to-end Global ERP solution, leveraging agile methodology.
• Work closely and collaborate with onshore and offshore scrum team members to ensure a prioritized and sufficient product backlog for the teams to work against.
• Participate in key Sprint planning, retrospectives, and other key ceremonies.
• Along with the scrum team, identify, monitor, and implement key agreed-upon improvements.

Qualifications

• Bachelor’s degree required; Master’s degree preferred from reputed institutions.
• 12 years of experience configuring, deploying, and managing SAP ERP with a focus on Order & Contract Management, Pricing & Rebates Process, and DSD & Transportation/Logistics Management
• 2 years of SAP S4 experience are preferred.
• Strong experience in end-to-end OTC design and development. And integration with other functional areas like finance, make-to-deploy, and procure-to-pay.
• In-depth knowledge of Pricing, ATP and Backorder processing, Material determination, Rebates, intercompany, STOs, contracts, third-party processes, and other sub-processes; SAP Pricing & Rebates including pricing techniques and procedures, access sequences, routines/formulas, rebate agreements, calculations and settlements, and free goods; and, SAP DSD solution including route preparation, route accounting and settlement for all GTM models – van sales, pre-sales and pre-order
• Knowledge of all master data objects required to support the Order Management (business partner and roles, customer hierarchy, etc.); Pricing & Rebates (pricing condition maintenance, agreements, pricing reports, etc.); and, DSD (visit plan, visit lists, routes, sales reps, drivers, hierarchy, etc.)
• Deep and broad order-to-cash experience with Order & Contract Management, Pricing & Rebates Process, and DSD & Transportation/Logistics management in a global capacity
• Familiarize yourself with client business processes and nuances related to order management across multiple markets.
• Knowledge of solutions deployed within Client in Order & Contract Management, Pricing & Rebates Process, and DSD & Transportation/Logistics area
• Previous leadership role on a major SAP transformation project
• Demonstrated ability to effectively communicate with all levels of the organization
• Knowledge and experience in the following tools, disciplines, and processes are nice to have: SAP SolMan 7 , MS Azure DevOps, Quality Center, and MS Project
• Solves highly complex problems within their work team
• Strong influencing, facilitating, and consulting skills in working with stakeholders at all levels of the organization and across departments
• Ability to quickly adapt to changes in timelines and sequences
• Adaptability and flexibility, including the ability to manage deadline pressure, ambiguity, and change
• consulting background is a plus