Third Key Holder

Overview:

We are seeking an experienced and organized Third Key Holder to join our team. This critical role is responsible for overseeing the management of inventory, ensuring compliance with company policies, and maintaining a high level of customer satisfaction. The ideal candidate will have a strong background in leadership, inventory control, and administrative management.

Responsibilities:

- Manage inventory levels, including stock ordering, receiving, and tracking.
- Oversee the maintenance of inventory records, ensuring accuracy and compliance with company policies.
- Develop and implement effective inventory management strategies to reduce stockouts and overstocking.
- Negotiate with suppliers to secure the best possible prices for inventory purchases.
- Collaborate with other departments to ensure seamless operations and maintain high levels of customer satisfaction.
- Supervise a team of third key personnel, providing guidance and support to ensure the successful completion of tasks.
- Manage the administrative aspects of inventory management, including data entry, filing, and reporting.
- Implement and maintain a system for tracking inventory movement, ensuring accountability and reducing errors.
- Ensure compliance with company policies and procedures, adhering to all safety and security protocols.
- Perform other duties as required to ensure the smooth operation of the inventory management process.

Qualifications:

- Proven experience in inventory management and leadership roles.
- Strong organizational and time management skills.
- Ability to communicate effectively in both English and Spanish (bilingual).
- Experience with administrative tasks, including data entry and filing.
- Experience in team management and leadership.
- Ability to negotiate with suppliers.
- Familiarity with inventory management software and systems.
- High school diploma or equivalent required; degree in a related field preferred.

Job Type: Part-time

Expected hours: 20 – 25 per week

Application Question(s):

• One of your new employees often gets flustered when customers are angry. You've tried giving her advice, but she isn't improving.

What would you do?
A. Have her role-play angry customer scenarios with a senior employee
B. Ask a senior employee to watch her performance and give her feedback
C. Instruct her to transfer angry customers to more experienced employees
D. Suggest that she review the training manual more thoroughly
E. Closely monitor her performance and intervene to take calls when needed

• Ahmad is working with his team when another supervisor comes up to him and says, "You should keep an eye on the incompetent people who work for you. They left a mess yesterday that my team had to clean up." Ahmad was unaware of the incident.

What should Ahmad say to her?
A. Tell her that he'd prefer to talk about it in private later
B. Tell her that she's being unprofessional
C. Ask her if she has proof that his team left the mess
D. Thank her for letting him know and promise to talk to his team
E. Apologize for the mess on behalf of his team

• You're leading a high-priority project for a customer. You've finished your part, but the project can't move forward until each teammate has finished theirs. The deadline is approaching quickly, and you're not sure if you'll meet it.

What would you do first?
A. Meet with the team to identify any bottlenecks
B. Ask the customer for an extension
C. Work on low-priority tasks while you wait for others to finish
D. Reprioritize the remaining project tasks
E. Ask your manager for additional teammates to work on the project

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Honolulu, HI 96814 (Required)

Ability to Relocate:

• Honolulu, HI 96814: Relocate before starting work (Required)

Work Location: In person

Salary : $27,600 - $34,900