~~Under New Management!~~ Looking a change? Come Join our Team!

Qualifications

•Three (3) to five (5) years experience as a hotel Director of Food and Beverage, Assistant General Manager or General Manager in full-service hotel

•Previous rooms division management experience in full-service hotel

•Excellent communication skills, both written and verbal

•Strong interpersonal and problem-solving abilities to anticipate, identify, prevent and solve guest and team related issues

•Flexible availability to work evenings, holidays and weekends

Responsibilities

•Support the General Manager in daily hotel operations and assist the operational and financial management of Food & Beverage and Rooms Division

•Manage performance for operations department heads and formally hold accountable when performance expectations are not being consistently met

•Ensure hotel is in compliance with all brand standards and perform periodic quality assurance audits

•Oversee operations departments; Food & Beverage, Housekeeping and Front Office

•Review financial statements and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement

•Conduct operations meetings, ensure staffing levels and department operations support business needs

•Solicit feedback for continuous improvement and implement career paths to develop managers, supervisors and line level staff

•Assist with addressing and resolving employee relation issues

•Support with resolving guest related complaints

•Review and respond to guest survey feedback and assist operations managers with implementing action steps to increase guest survey scores and minimize reoccurring guest related issues

• Monitor key performance indicators (KPIs) to track operational performance
• Exceptional leadership skills to inspire and motivate teams

If you are a dynamic leader with a passion for driving operational excellence, we invite you to apply for the position of Director of Operations. Join our team and contribute to the success of our organization.

Job Type: Full-time

Pay: $45,000.00 - $58,000.00 per year

Benefits:

• Employee discount
• Paid time off
• Professional development assistance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends as needed

Work Location: In person