As a Repossessions Specialist, you will locate customers and collateral using various investigative (skip tracing) techniques. All duties and tasks must be completed by adhering to FDCPA and CFPB regulations. Manages a repossession queue to ensure collateral is recovered. Works with agents to approve fees, coordinate repossessions and provide the best possible information.

Location: Onsite in West Valley City, UT (No hybrid or remote opportunity)

Pay: From $21.00/hr DOE up to $1,500 per month in a performance-based bonus

Schedule: Monday through Friday from 9:30am-6:00pm with a rotating Saturday shift every 6 weeks.

Key Responsibilities:

• Perform and complete skip tracing activities on all assigned accounts to prevent the charge off and company loan loss. This includes inbound/outbound calls to discuss delinquency resolution.
• Maintain and establish new repossession and transport vendor relationships.
• Manage all accounts that have been assigned to them from the repossession assignment to the transportation of the vehicle to the auction.
• Completes required applicable paperwork including sending all required Federal and State regulation letters.
• Other duties as assigned

Required Education & Training:

• High School diploma or equivalent
• Six (6) months office experience or equivalent education and training.
• Previous collections experience.
• Strong understanding of skip tracing and systems
• Working knowledge of Microsoft Office Suite, including Excel and Word.
• Excellent customer service skills.
• Excellent phone and negotiation skills.