37 Customer service agent Jobs in State College, PA
Fox Advantage is Hiring a Customer service agent Near State College, PA
Job Description
This is a remote position.
Customer service agents while working for our clients provide phone-based support to resolve product issues, answer account and billing questions, and sometimes make new sales.
We believe that customer success is at the heart of our growth. If you're eager to join a remote team that values innovation, customer-centricity, and commitment to excellence, apply now and embark on an exciting customer success journey with us!
Requirements
Requirements :
- Personal Computer (Mac computers may not be accepted by some clients)
- High Speed Internet
- Phone Service with a smart phone
- Valid photo ID
- Secluded space in your home away from noise such as children, pets, construction, or other background noises.
- A genuine passion for helping and connecting with people
- Outstanding verbal and written communication skills
- Ability to multitask and problem-solve in a fast-paced environment
- Empathy and patience to handle diverse customer needs
Benefits
Benefits :
- Work remotely from the comfort of your home or preferred location
- Competitive compensation with performance-based bonuses
- Comprehensive benefits package, including healthcare and wellness programs
- Extensive training and ongoing professional development opportunities
- Collaborative team culture that celebrates your achievements
Requirements
Mandatory Requirements : · A genuine passion for helping and connecting with people · Outstanding verbal and written communication skills · Ability to multitask and problem-solve in a fast-paced environment · Empathy and patience to handle diverse customer needs · Previous customer service experience is a plus, but not required Mandatory · Personal Computer (Mac computers may not be accepted by some clients) · High Speed Internet · Phone Service with a smart phone · Valid photo ID · Secluded space in your home away from noise such as children, pets, construction, or other background noises.
Last updated : 2024-07-01
Job Summary
Full Time
$40k-51k (estimate)
07/03/2024
10/02/2024
The job skills required for Customer service agent include Customer Service, Billing, Written Communication, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service agent positions, which can be used as a reference in future career path planning. As a Customer service agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service agent. You can explore the career advancement for a Customer service agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
02/02/2022: Lancaster, PA
Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.
01/18/2022: Florence, SC
The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.
12/23/2021: Madison, WI
Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.
12/18/2021: Alexandria, LA
Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.
01/19/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
01/11/2022: Evansville, IN
With customer service, customer support and customer experience, required.
01/09/2022: Youngstown, OH
When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.
01/17/2022: Providence, RI
Agents must be trained and mentored to develop a positive approach towards handling customer queries.
01/25/2022: Newark, NJ
A customer service representative must be a good listener.
02/18/2022: Santa Cruz, CA
Step 3: View the best colleges and universities for Customer Service Agent.
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