Fox Rent A Car is a subsidiary of Europcar Mobility Group USA, a significant player in the USA mobility markets. Europcar Mobility Group USA's mission is to be the preferred "Mobility Service Company in the USA" by offering attractive alternative solutions to short-term rentals and long-term vehicle usage, with a growing range of mobility-related services. 

The Business Analyst, Operations is at the heart of delivering cutting-edge operational analytics and insights that align seamlessly with our company’s strategy and objectives. This pivotal role orchestrates developing and integrating business intelligence, which is essential for propelling our mission, vision, strategies, objectives, and goals. Your analysis of operational data will drive process improvements and boost efficiency within our car rental business. You’ll develop innovative analytics tools and provide actionable insights to elevate operational performance and support strategic initiatives.

Principal Duties and Responsibilities:

• Deliver Operational Analytics: Focus on reporting and optimization to maximize operational efficiency and profitability.
• BI Reporting: Create and maintain business intelligence reports that address key Operations KPIs.
• Support Leadership: Provide Directors of Operations and GMs with crucial reporting and analytical insights.
• Performance Tracking: Offer guidance on operational performance against various KPIs.
• Identify Opportunities: Proactively seek ways to enhance the business, including capacity management, staffing models, P&L cost control, operational efficiency, report automation, and thought leadership.
• Promote Data-Driven Decisions: Foster a culture of analytical expertise and data usage across the company.
• Communicate Insights: Convey data insights to functional leadership.
• Collaborate on Reporting Requirements: Work with the Operations function to gather and define reporting needs.
• Provide Actionable Insights: Empower the US Leadership Team with data-driven insights for timely decision-making and business evaluation.
• Develop Dashboards: Design and develop dashboards to visualize financial metrics, enhancing transparency and performance monitoring.
• Thought Leadership: As a subject matter expert, advising on the best analytical approaches and methodologies.
• Ensure High-Quality Deliverables: Collaborate with internal General Managers and Operations leadership to deliver high-quality, timely outputs.
• Stay Informed: Keep up with the latest industry trends and best practices.
• Inform Strategic Direction: Provide management with data-driven insights that shape the business’s strategic direction and KPIs.
• Enhance BI Tools: Continuously build, maintain, and improve business intelligence and analytics tools.
• Participate in Data Governance: Engage in data governance within the US business.
• Additional Duties: Perform other duties as assigned by the VP of Business Analytics.

Education:

• A Bachelor’s Degree in Business Administration, Business Analytics, Data Science, Statistics, Computer Science, or a related field is essential. Equivalent work experience will also be considered.

Experience:

• At least 3 years in business analytics, business intelligence, or operations management.
• Experience working with a European-based parent company is a plus.

Knowledge/Skills/Abilities:

• Technical Proficiency: Mastery of Microsoft Excel, Google Suite, SQL, and Python.
• Data Visualization Expertise: Familiarity with tools like DOMO, Qlik, Tableau, or Power BI.
• Analytical Skills: Exceptional analytical and problem-solving abilities.
• Data Modeling: Proficiency in data modeling and manipulation.
• Advanced Techniques: Experience with machine learning, AI, and predictive modeling is advantageous.
• Data Source Evaluation: Ability to assess the effectiveness and accuracy of new data sources.
• Business Acumen: Strong judgment and understanding of business objectives.
• Data Insights Connection: Ability to link data insights to business goals.
• Interpersonal Skills: Socially adept at working with diverse personnel and functional groups.
• Customer Service: Proven track record of delivering excellent customer service consistently.
• Project Management: Outstanding project management and organizational skills.

We offer:

• Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus
• Company-paid Life Insurance
• Company paid AD&D Insurance
• Flexible spending account
• Parental leave
• Employee assistance program

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.