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Support Specialist (Manufacturing, Agriculture, Construction)
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$49k-63k (estimate)
Full Time 3 Days Ago
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Fox Valley Technical College is Hiring a Support Specialist (Manufacturing, Agriculture, Construction) Near Appleton, WI

Job Category
Regular Support Staff
FVTC Worksite
Appleton Main Campus
Hourly Rate
$22.29
Hours Per Week
40
Note to internal applicants: Do not apply via this portal. Login to your Workday Account and Find Internal Career Opportunities through the Internal Portal.
Job Description Summary
Employee demonstrates responsibility and initiative and performs a wide variety of technical duties that require specialized knowledge of the college and division's operating procedures and information systems. This position serves as a primary information source for division staff and requires extensive knowledge of the college record system, its policies, procedures and requirements. Employee reports to the Dean of Manufacturing, Agriculture, and Construction and assists in most facets of division operations which require the exercise of a high degree of independent judgment and outstanding customer service.
Work Schedule: Monday through Friday 8AM-4:30PM
Job Description
ESSENTIAL JOB FUNCTIONS:
  • Serve as primary support to the Dean and three of the Associate Deans in the Division.
  • Coordinate calendars, schedule meetings, travel arrangements, itineraries, conference registrations, etc.
  • Maintain office, refer and/or handle questions in Dean's or Associate Dean's absence.
  • Review and prioritize correspondence and process internal/external documents and forms after approval and signature are obtained.
  • Assist in the development, updating, and maintenance of department/program web pages and division SharePoint site.
  • Assist in editing curriculum and Open Educational Resource manuals for the Division. Assist Dean, Associate Dean(s) and Department Chairs in annual Strategic Planning Process, including capital budgeting requests and Division goal setting.
  • Maintain division central records and master files including personnel files, annual employee evaluation schedule and Individual Professional Development Plans.
  • Schedules class observations and evaluations of faculty for 3-year probationary basis and on a 3-year basis thereafter, and of support staff on an annual basis.
  • Assist Dean with special projects such as developing specialized informational reports for review, and prepare presentation materials regarding a variety of staff functions.
  • Assist in coordinating meetings, prepare materials to be presented, take minutes, type, and distribute agendas, minutes/materials.
  • Arranges for conference rooms, classrooms, facilities, audio/visual materials, supplies, and refreshments for meetings, workshops, and seminars.
  • Prepare purchase requisitions and reimbursement requests, and process orders using the computerized requisition system.
  • Monitor Division expense accounts and prepares appropriate information for the Dean and Associate Deans, including printing monthly budget reports.
  • Work closely with B&I Services staff, trainers, department chairs, industry clients, and the Dean and/or Associate Dean(s) to coordinate division B&I training, including writing contracts and maintaining contract files for the division, putting up classes, developing schedules, registering students, providing rosters and materials for B&I faculty.
  • Also coordinates travel plans, including airline flights, and hotel accommodations.
  • Responsible for accuracy and data integrity of Division offerings.
  • Responsible for knowledge of Handbook items related to faculty teaching assignment.
  • Functions as liaison with Academic Operations Specialist, other Division personnel, and outside businesses and agencies for room scheduling.
  • Assists with ordering instructional supplies and Division supplies, as needed. Enters Facility and IT work orders for Division staff.
  • Communicate division staff absences and makes necessary arrangements.
SECONDARY FUNCTIONS:
  • Serve as a backup for other division administrative support personnel.
  • Maintain an understanding of all other division associate degrees and certificate programs.
  • Provide general pertinent program, certificate, and class information to all internal/external customers, and make appropriate referrals to FVTC resources so customer educational needs are met. Mitel phone system super user.
  • Contribute ideas to, and help develop new initiatives in Manufacturing, Agriculture, and Construction Division and participate in larger team decision-making and process improvements.
QUALIFICATIONS, TRAINING, AND EXPERIENCE:
  • Associate Degree in Administrative Assistant or related field, AND
  • Three years of related office experience, AND
  • Training and experience with Workday and computer systems OR
  • An equivalent combination of related education, training, and experience
Additional Information
Pay Rate: $22.29 per hour.
Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data. Note: Internal applicants' wage will be based upon the applicable compensation structure.
FVTC strongly and actively strives to increase diversity and provide equal opportunity within its community. FVTC does not discriminate against persons based on age, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sexual orientation, transgender status, veteran status, weight or any other protected class.

Job Summary

JOB TYPE

Full Time

SALARY

$49k-63k (estimate)

POST DATE

06/28/2024

EXPIRATION DATE

07/14/2024

WEBSITE

foxvalleyonline.net

HEADQUARTERS

Appleton, WI

SIZE

<25

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The following is the career advancement route for Support Specialist (Manufacturing, Agriculture, Construction) positions, which can be used as a reference in future career path planning. As a Support Specialist (Manufacturing, Agriculture, Construction), it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Specialist (Manufacturing, Agriculture, Construction). You can explore the career advancement for a Support Specialist (Manufacturing, Agriculture, Construction) below and select your interested title to get hiring information.

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If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Support Specialist jobs

Experience as a Customer Support Specialist or similar CS role.

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Proven work experience as a Sales support specialist or Sales support associate.

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Tech support specialists need good communications skills.

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Gain experience with operating systems.

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Learn Relevant Tech Skills and Gain Experience.

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