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Store Manager: Summit NJ
Framebridge Summit, NJ
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$72k-112k (estimate)
Full Time 2 Days Ago
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Framebridge is Hiring a Store Manager: Summit NJ Near Summit, NJ

Job Title
Store Manager: Summit NJ
Job Description
Framebridge is looking for a Store Manager to join our growing, fast-paced team!. Framebridge has re-imagined the framing experience to deliver beautiful, convenient, custom framing for a modern lifestyle. By eliminating the hassle and expense of traditional framing with our digitally-native, technology-driven platform, we have introduced the joy of telling and preserving stories and moments to a new generation. Customers order online in a few clicks, upload their art or mail it in using Framebridge prepaid packaging, and select from a curated selection of stylish frame choices. We custom frame and ship our product directly to the customer in a matter of days, ready to hang.
We are excited to be growing our brick and mortar retail spaces to better serve our existing customers and introduce Framebridge to new customers.
What You'll Do:
  • Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores
  • Recruit, interview, hire, onboard, and train great retail associates
  • Develop, execute, and continuously improve operational activities in our retail stores to ensure customer experience and financial goals are met
  • Works closely with manufacturing facility to ensure seamless omni channel operations
  • Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail associates
  • Demonstrate deep product knowledge and design advice to customers and train retail associates to do the same
  • Coordinate in-store events with the Framebridge marketing team
  • Answer questions and troubleshoot issues using sound judgment
  • Offer suggestions to innovate and improve our retail experience
  • Anything required to deliver our 100% happiness guarantee
Qualifications:
  • Experience managing in a customer service, retail, or hospitality role
  • Demonstrated leadership ability with a minimum of 3 years experience as a Store Manager in a customer-facing sales or hospitality setting
  • Excited about building, developing, and coaching a high-performing retail team
  • An engaging personality with strong influence, interpersonal, communication, and relationship-building skills
  • Strong analytical and problem-solving skills with a track-record of delivering positive business results
  • Interest in design and excitement to work in a creative environment
  • Quick and eager learner of new tools, technology, products, and processes
  • Great time-management, organizational, and problem-solving skills
  • Adaptability and willingness to work flexible hours, including evenings and weekends
Extra Credit:
  • Degree in art, design, marketing or relevant fields
Some Perks:
We're an incredibly hard-working and creative group. We're passionate about our customers and their art.
  • Competitive pay
  • Health, vision, and dental insurance
  • Retirement savings plan
  • Paid parental leave for all parents
  • Free frames
  • Team building events
Benefits:
  • Employee discount
  • Paid time off
Experience Level:
  • 3 years
Weekly Day Range:
  • Monday to Friday
  • Weekend availability
Work Location: In person
Time Type
Full time
Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Job Summary

JOB TYPE

Full Time

SALARY

$72k-112k (estimate)

POST DATE

06/28/2024

EXPIRATION DATE

07/13/2024

WEBSITE

framebridge.com

HEADQUARTERS

RICHMOND, KY

SIZE

200 - 500

FOUNDED

2014

CEO

JULIA LOVETT

REVENUE

$10M - $50M

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About Framebridge

Framebridge is the simple way to custom frame everything you love. We are bringing the tradition and craft of custom framing to todays online customer. Based in Washington, DC with a factory in Kentucky, we are craftspeople, designers, developers, and storytellers, committed to changing how people frame their most special items. Framebridge has tackled the painful, inconvenient, and costly process of custom framing an item and replaced it with an experience that puts the customer first. Through a tech-forward experience and an obsessive focus on quality and materials, we have introduced a new ...generation of customers to the tradition of custom manufacturing. Customers can choose from a curated selection of on-trend frame styles, then upload their photos to the Framebridge website or ship their items directly to Framebridge in prepaid packaging. The expert team at Framebridge receives their items and handcrafts beautiful custom frames to each customer's exact specifications. The finished pieces ship directly to consumers, arriving in days, ready to hang. Framebridge's transparent pricing (determined by the item's size) begins at $39 and includes free shipping. Framebridge launched in 2014 as a solution to founder Susan Tynans ongoing frustration over getting her travel art custom framed. Framebridge investors include New Enterprise Associates (NEA), Revolution Ventures, and SWaN & Legend Venture Partners, as well as seasoned retail and technology executives with industry experience at Crate & Barrel, Rent the Runway, and LivingSocial. More
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