15 Client Service Representative Jobs in Framingham, MA
Framingham Animal Hospital is Hiring a Client Service Representative Near Framingham, MA
Busy, progressive small animal hospital in Framingham is currently looking for a highly motivated full-time career Client Service Representative to join our talented team. We are a family-oriented practice that provides exceptional customer service to our clientele with the focus on maintaining a personal relationship with each pet that we see. Each member of our staff understands and represents the common goals of the practice and the importance of what their role is. We are looking for individuals who want to be a part of a medical care team that strives for excellence.
Requirements:
1-2 years of experience at a receptionist position is required.
Veterinary knowledge and cornerstone software familiarity is highly preferable but not necessary.
Applicants must have a professional work ethic, positive personality, excellent communication skills, the ability to multi-task efficiently in a fast paced environment, and project a friendly and caring attitude to all individuals.
Responsibilities:
- Greet clients and their pets and complete the appointment check in process which includes: inputting information into the computer, confirming the reason for the appointment, and confirming the client's contact information.
- Assist clients with check-out using the practice management software system, handling money, processing credit and debit cards and setting future appointments for follow-up visits.
- Answer phone calls and emails from clients requesting appointments and asking questions about their pet.
- Make outbound phone calls to remind clients of upcoming appointments as well as reminding owners to fast their pet for surgery.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology and pet behavior.
Benefits:
- Paid time off for employees averaging greater than 21 hours weekly
- Simple plan
- Employee Pet Discount
- Medical and Dental for full time employees
Job Types: Full-time, Part-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Education:
- High school or equivalent (Required)
Experience:
- Receptionist: 2 years (Required)
Work Location: In person
Job Summary
Full Time
$40k-50k (estimate)
03/31/2023
08/21/2024
framinghamah.com
Framingham, MA
<25
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The job skills required for Client Service Representative include Customer Service, Communication Skills, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
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Promoting and maintain positive customer relations utilizing service excellence techniques.
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Client service representatives are responsible for taking care of users who have a hard time with some business element.
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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Have an understanding and reception to clients' needs and give proactive customer support.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
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A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
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Should have a proven customer support experience or experience as a client service representative.
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Learn to resolve problems and prevent client dissatisfaction.
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One year related experience required with customer service preferred.
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Step 3: View the best colleges and universities for Client Service Representative.
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