GENERAL STATEMENT OF DUTIES:

Reporting to the Associate Director of Student Accounts, the Student Accounts Administrative Services Professional provides administrative support for the Student Accounts Office.

SUPERVISION RECEIVED: Associate Director of Student Accounts

SUPERVISION EXERCISED: None

EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES:

• Provides support and assistance to students and parents to offer guidance and support on a wide range of issues;
• Assists with office administrative tasks;
• Assists in answering Student Accounts email;
• Assists in answering Student Accounts phone calls and providing customer service;
• Assists students and families in person in the Student Accounts office;
• Updates Banner database fields and reviews for accuracy as directed;
• Assists Assistant Director of Student Accounts with various communications projects;
• Other duties as assigned

WORKING CONDITIONS:

This is an 18 hour/week position in the Office of Student Accounts

MINIMUM QUALIFICATIONS:

• Bachelor's Degree
• Excellent administrative, organizational, and verbal/written communication skills.
• Strong computer skills, including experience with Microsoft Office Suite

PREFERRED QUALIFICATIONS:

• Banner/Ellucian experience.
• Higher Education experience.

This is a part-time non-benefited, contract position, not to exceed 18 hours per week. Preferable availability: Mondays, Wednesdays, Thursdays from 11am - 5pm. The pay rate is $31.37 per hour.

Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.

Framingham State University is an equal opportunity employer.

Members of underrepresented or minoritized groups, women, veterans, persons with disabilities, and all persons committed to equity, diversity, and inclusive excellence are strongly encouraged to apply.