You haven't searched anything yet.
Jack in the Box Restaurant Manager
We know you have so much to bring to the table as a leader. Share your passion for food and life and motivate your team to pursue a better future for themselves and others.
Yes, you have a business to run, but your priority should be your people (and maybe a Munchie Meal).
As a Restaurant Manager you will :
POSITION SUMMARY :
Restaurant managers are responsible for managing the overall operations of the restaurant. Develop a strong team to provide excellent customer service and build restaurant sales and profit while ensuring policies and procedures are followed.
Treats all employees with respect and dignity, and regularly recognizes and rewards employees. Demonstrates passion and pride.
Is willing and able to adjust to multiple demands and can implement, manage, and support any changes.
KEY DUTIES / RESPONSIBILITIES :
Internal Service : Recruits, selects, trains, develops, and evaluates restaurant employees. Monitors staffing levels to ensure sufficient development and talent;
ensures systems for training employees on workstations are fully implemented and adhered to by management and crew; identifies and develops internal candidates for management and Team Leader positions.
Understands and utilizes JIB systems, processes, and tools; and complies with all state and federal labor laws and regulations.
responds to guest concerns and complaints in a timely and professional manner, and ensures positive resolution. Ensures management team and crew understand and operate all systems correctly.
Maintains the brand image of restaurant cleanliness, maintenance, and excellent service. Serves as a role model for excellent guest service.
Sales & Profits : Utilizes management information tools to analyze restaurant operational and financial performance each Period, including the I&E, quality and service reports, health inspections, HACCP, etc;
identifies trends and implements action plans for improvement; uses data to analyze business results and consults with regional and CSC resources as needed.
Focuses efforts on increasing restaurant sales and profitability by executing the Service Profit Chain and understanding its impact on the overall business.
Considers cost / benefit impact of financial decisions and works to protect the JIB brand. Monitors costs and adherence to budget and restaurant goals.
SELECTION SKILLS / QUALITIES :
Fostering the Culture : Demonstrates a passion for the business and pride in Jack in the Box; ability to manage professionally with integrity, honesty, and trust that promotes the Jack in the Box culture and values;
demonstrates high ethical standards; treats employees and guests with respect; and actively listens and communicates timely, clearly, and accurately with management team and crew.
Training / Coaching / Development : Serves as a strong role model who motivates and inspires employees; effectively trains, coaches, and provides time for employees to learn;
identifies employees' potential and fosters development for promotion to the next level; and demonstrates patience and commitment towards the development of employees.
Values effective job performance and ensures the restaurant team receives recognition and expression of gratitude.
Guest Focus : Is passionate about providing a high-quality guest experience that is evident to our guests. Understands guests' perspectives and focuses efforts on ensuring consistent, quality service that exceeds guests' expectations.
Demonstrates guest service techniques and ability to manage in a fast-paced environment.
and is dedicated to consistently serving great food to guests and conveys this importance to the restaurant team. Demonstrated ability to utilize systems and perform duties within established structure.
demonstrates attention to detail; and is well organized in all aspects of job performance.
Performs other related duties, tasks, and responsibilities as required, assigned, and directed.
QUALIFICATIONS :
must be 100% certified in all workstations.
proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility.
Proficient knowledge of personal computers and related software applications. Must possess a valid driver's license, and insurance, and use a personal vehicle to make bank deposits and travel to other restaurants / business locations as required.
Demonstrates integrity and ethical behavior.
Physical Requirements - Ability to stand and walk approximately 85%-95% of shift; ability to lift and carry 10-65 lbs;
ability to move freely throughout the restaurant; ability to operate restaurant equipment and drive a motor vehicle. Ability to operate a computer keyboard.
COMPETENCIES :
Organizational Competencies
Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; collects first-hand customer information and uses it for improvements in products and services;
acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture;
isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement;
experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers;
can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
Position Competencies
doesn't show frustration when resisted or blocked; is a settling influence in a crisis.
Confronting Direct Reports - Deals with problem direct reports firmly and in a timely manner; doesn't allow problems to fester;
regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail; deals effectively with troublemakers.
will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Ethics and Values - Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times;
acts in line with those values; rewards the right values and disapproves of others; practices what he / she preaches.
Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner;
keeps confidence; admits mistakes; doesn't misrepresent him / herself for personal gain.
is not afraid to take negative action when necessary.
is someone people like working for and with.
Priority Setting - Spends his / her time and the time of others on what's important; quickly zeroes on the critical few and puts the trivial many apart;
can quickly without what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus
Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers;
very bottom-line oriented; steadfastly pushes self and others for results.
Self-Knowledge - Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes;
is open to criticism; is not defensive; is receptive to talking about shortcomings; looks forward to balanced ( 's and' s) performance reviews and career discussions.
creates a feeling of belonging in the team.
can inspire and motivate whole units or organizations.
REASONABLE ACCOMMODATION :
The company will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job.
This position description should be applied accordingly.
Last updated : 2024-09-06
Full Time
$52k-64k (estimate)
09/08/2024
12/05/2024
The job skills required for Restaurant management include Customer Service, Food Safety, Initiative, Commitment, Team Management, Service Quality, etc. Having related job skills and expertise will give you an advantage when applying to be a Restaurant management. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Restaurant management. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Restaurant management positions, which can be used as a reference in future career path planning. As a Restaurant management, it can be promoted into senior positions as a Food & Beverage Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Restaurant management. You can explore the career advancement for a Restaurant management below and select your interested title to get hiring information.
If you are interested in becoming a Restaurant Management, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Restaurant Management for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Restaurant Management job description and responsibilities
Ensure restaurants run smoothly and efficiently.
02/18/2022: Anaheim, CA
Treat customers with respect and understanding.
01/24/2022: Schenectady, NY
Oversee the restaurant’s details, which will allow the owner to only focus on critical tasks.
02/06/2022: Fort Collins, CO
Must look after the maintenance and repair of the restaurant’s equipment.
02/10/2022: Youngstown, OH
Responsible for leading and managing restaurants.
02/26/2022: Spokane, WA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Restaurant Management jobs
Have experience with key restaurant manager duties and responsibilities, like leading a team, managing finances and customer service.
03/14/2022: Mcallen, TX
Strong restaurant experience.
01/20/2022: Greensboro, NC
A business administration degree program is a good option.
02/04/2022: Bismarck, ND
High school diploma or general education degree (GED) required; Bachelor's degree in Hospitality preferred.
03/05/2022: Waco, TX
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.
04/02/2022: Lansing, MI
Step 3: View the best colleges and universities for Restaurant Management.