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Patient service representative
Franciscan Health Greenwood, IN
$39k-50k (estimate)
Full Time | Hospital 2 Months Ago
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Franciscan Health is Hiring a Patient service representative Near Greenwood, IN

Greenwood 747 E County Line Rd

747 E County Line Rd Greenwood, Indiana 46143

WHAT WE NEED

A person who loves the challenge of making people smile

WHO WE ARE LOOKING FOR

When people come into a doctor’s office or hospital, they need to be greeted by a competent professional with a warm personality.

The kind of person who can find the answers to their questions, handle their registration pleasantly and efficiently, and send them home with a sincere goodbye.

It’s not the job for everyone but it might be just the right job for you.

Do you have accurate follow through? Have you been told that you give excellent customer service? Can you work well with a team to find answers and keep things moving forward?

Do you value working in a faith-filled environment? If so keep reading because we’re looking for the best Patient Services Representatives in the area and we want you.

WHAT YOU WILL DO

  • Provide exemplary customer service; greet and direct patients, family members, and other visitors.
  • Answer incoming calls; respond to inquiries, or direct caller to appropriate staff for assistance.
  • Schedule appointments and accurately enters data into scheduling system.
  • Register patients and enters or updates demographic and insurance information into EMR system.
  • Communicate with clinical staff to maintain patient flow and update waiting patients.
  • Collect patient payments; applies payments and adjustments to patient accounts.
  • Balance daily encounter forms and cash drawers.

WHAT IT TAKES TO SUCCEED

  • Strong customer service skills
  • Proficient computer skills
  • Professional telephone etiquette
  • Ability to interact with others in a calm, friendly and caring manner
  • High attention to detail
  • Strong organizational and analytical skills
  • Ability to follow well-defined instructions and comply with regulations, standards and procedures
  • Ability to multi-task in a fast-paced environment
  • Ability to maintain confidentiality of sensitive information

TRAVEL IS REQUIRED : Never or Rarely

Never or Rarely

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Last updated : 2024-06-22

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hospital

SALARY

$39k-50k (estimate)

POST DATE

04/19/2023

EXPIRATION DATE

06/23/2024

WEBSITE

franciscanhealth.org

HEADQUARTERS

INDIANAPOLIS, IN

SIZE

15,000 - 50,000

FOUNDED

1875

CEO

CATHY DECKER

REVENUE

$3B - $5B

INDUSTRY

Hospital

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About Franciscan Health

The Franciscan Alliance healthcare ministry began in Lafayette, Ind., in 1875. Today, Franciscan Alliance is one of the largest Catholic health care systems in the Midwest with 12 hospital campuses in Indiana and Illinois, approximately 20,000 employees and a number of nationally recognized Centers of Health Care Excellence. Hospitals include: Franciscan Health Crown Point; Franciscan Health Michigan City; Franciscan Health Crawfordsville; Franciscan Health Lafayette East; Franciscan Health Indianapolis; Franciscan Health Carmel; Franciscan Health Rensselaer; Franciscan Health Mooresville; Fra...nciscan Health-Olympia Fields, Ill.; Franciscan Health Hammond; Franciscan Health Dyer; and Franciscan Health Munster. For more information, visit FranciscanHealth.org. With more than 850 primary and specialty care providers at over 260 locations in Indiana and Illinois, Franciscan Physician Network is one of the largest and most respected multi-specialty physician networks in the Midwest providing convenient, comprehensive care. More
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The job skills required for Patient service representative include Customer Service, Scheduling, Confidentiality, Patient Flow, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient service representative positions, which can be used as a reference in future career path planning. As a Patient service representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient service representative. You can explore the career advancement for a Patient service representative below and select your interested title to get hiring information.

If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

01/31/2022: Chico, CA

May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

01/20/2022: Akron, OH

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

02/08/2022: Florence, SC

Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

02/17/2022: Terre Haute, IN

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

02/17/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

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Patient confidentiality must remain a primary concern.

01/31/2022: Sioux City, IA

Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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Step 3: View the best colleges and universities for Patient Service Representative.

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