Director of IT Services | Manhattan, NY | Hybrid | Full Time | $140,000 - $155,000

Do you want to be the face of a company?

Are you wanting to deliver excellent customer service?

Are you looking to work in a company that values your work/life balance?

⭐ Look no further!⭐

You would be working in a prestigious IT Company that has provided IT Solutions to businesses for over a decade. This company pushes its core values and culture into everything they do to enable the company and most importantly the employees to grow.

You will be the communicator between customer and client, ensuring all their needs have been met to a high standard. This role will be largely client-facing and will require frequent day-to-day interaction with executives, junior engineers, and vendors. You will often be hands-on when necessary resolving escalated issues from juniors.

Experienced desired:

• Experience handling escalated issues that involve Active Directory, Windows Servers and O365
• Experience recruiting and hiring within a team
• Stakeholder and Vendor Management Experience
• Previous Management Experience
• MUST have experience working within an MSP
• Excellent customer service skills

What you will receive:

• Medical, Dental and Vision insurance
• 401k Plan
• Unlimited PTO
• Tuition Reimbursement
• Ability to work in a growing environment

The company are looking to begin conversations and interviews from this week, to secure an interview slot, send in an application, send me over a message or send your resume into the details below!

j.ellis@franklinfitch.com

1 212 970 7606

Director of IT Services | Manhattan, NY | Hybrid | Full Time | $140,000 - $155,000