We are an esteemed Estate Planning and Elder Law firm located in the MetroWest Corridor, seeking a dynamic Business Development Representative to join our team. As a key player in our sales department, you will be responsible for communicating the value of our legal services to potential clients. The ideal candidate will have a strong background in consultative sales, exceptional customer service skills, and a genuine desire to assist individuals facing complex legal matters.

Responsibilities:

• Engage with prospective new clients (PNCs) to understand their needs and concerns, and provide them with comprehensive information about our legal services.
• Utilize consultative sales techniques to guide PNCs in making informed decisions that align with their individual circumstances.
• Collaborate with our Client Intake Specialist, Receptionist, and Paralegal to schedule consultations and ensure a smooth onboarding process for new clients.
• Adhere to all legal and ethical guidelines regarding the practice of law, ensuring that all client interactions are conducted under the supervision of an attorney.
• Maintain accurate records of client interactions and sales activities in our CRM system.
• Continuously seek opportunities for lead generation, prospecting, and contract negotiation to drive business growth.
• Uphold a positive work culture characterized by mutual respect, collaboration, and a commitment to client service excellence.
• Share insights and feedback with the team to support continuous improvement and innovation in our sales processes.

Qualifications:

• Minimum of 2 years of sales experience, preferably in selling luxury or high-end products and services, with a proven track record of success.
• Proficiency in telephone, video, and in-person sales techniques.
• Strong problem-solving skills and ability to work independently with minimal supervision.
• Bachelor's degree or equivalent education and work experience.
• Familiarity with CRM systems, particularly in generating reports and tracking sales metrics.
• Knowledge of the legal industry is advantageous but not required.
• Demonstrated commitment to teamwork and collaboration in a professional setting.
• Empathy, resilience, and a genuine desire to assist clients in navigating challenging legal situations.
• Personal experience overcoming significant obstacles and making life-changing decisions is considered a valuable asset.

At our firm, we view sales as a service dedicated to empowering our clients to make informed decisions about their future. If you possess a passion for helping others and thrive in a collaborative environment, we encourage you to apply for this exciting opportunity to join our team.

Note: The Client Engagement Specialist does not provide legal advice, approve client engagements, or share fees with the firm, in accordance with legal regulations.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability.

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Travel requirement:

• No travel

Ability to Relocate:

• Northborough, MA 01532: Relocate before starting work (Required)

Work Location: In person