Are you an impatient person but reasonably proactive once you are an expert in a subject matter? Are you driven to be accurate and correct others in a friendly manner on “how it should be” if they are remotely off in their comments? When given new areas to research, do you become restless in the pursuit of factual information? Are you so skeptical that you have to be shown the resource to find it believable? Do others become frustrated with you because of your “prove it” mindset? Is your communication style more informative and factual than social? Do you have a fear of failing or being wrong? Is it easier to be safe than sorry for you? Do you like being the resident expert in matters that you are very familiar with? Do you feel like you would rather just do things yourself because no one can do it better than you?

If this sounds like you, then we need to talk…

Frazer, a leading builder of emergency medical vehicles, is currently seeking a Graphics Supervisor to join our team. The Graphics Supervisor at Frazer reports to the Marketing Manager, and is responsible for leading a team of Graphics Design & Production Specialists, ensuring timely and high-quality completion of projects. The supervisor also provides technical guidance, training, and support to team members, while upholding safety standards and promoting a positive work environment. Strong leadership, organizational skills, attention to detail, and expertise in vinyl graphics production are essential for success in this role.

This position is expected to actively live out Frazer Core Values while working with Frazer employees, vendors, and customers to help achieve team, department, and corporate goals. Responsible for learning and reinforcing safe and proper work procedures while actively following Frazer Safety programs and other policies outlined in the Employee Handbook.

What Does a Week in the Life of the Graphics Supervisor Look Like?

1. Manage the Graphics Production Schedule to maintain optimum delivery of completed Graphics Packages to the Graphics Installation Teams in Production.
2. Establish clear production deadlines for project stages, communicating expectations effectively to team members.
3. Conduct regular check-ins and progress updates to monitor workload distribution and identify potential bottlenecks.
4. Proactively monitor inventory levels to anticipate material shortages, implementing strategies to minimize disruptions in production. Communicate effectively with the team to ensure they are aware of potential shortages and can adjust workflows accordingly.
5. Provide support, guidance, and resources as needed to help team members overcome obstacles and stay on track.
6. Encourage open communication and collaboration within the team to promote efficiency and prompt problem-solving.
7. Assist with tracking performance metrics and feedback mechanisms to monitor productivity and address any issues promptly.
8. Hold daily update meetings to review completed jobs, address any challenges encountered, and ensure alignment with project timelines and goals.
9. Utilize weekly meetings to strategize upcoming production needs, review material inventories, and plan resource allocation for future projects.
10. Encourage proactive communication among team members to share updates on open requests from other departments and prioritize tasks accordingly.
11. Work closely with the Purchasing Department to address and overcome obstacles related to material procurement.
12. Take lead in Corrective Action meetings to identify root causes of inefficiencies that lead to higher quality and fewer defects.

Secondary Duties:

1. Assist in the continuous improvement of graphic design templates, ensuring they are up-to-date, innovative, and meet the evolving needs of clients and industry standards.
2. Offer assistance in addressing questions and resolving issues as they arise, leveraging expertise to support team members and ensure smooth operations throughout the graphics production process.
3. Efficiently manage time-off schedules for team members, ensuring adequate coverage and minimal disruption to production timelines by coordinating requests and balancing staffing needs effectively.
4. Review and approve timecards to ensure compliance with company policies.
5. Coordinate and facilitate training sessions for team members, ensuring they are equipped with the necessary skills and knowledge to excel in their roles and contribute to the department's success.
6. Coordinate regular maintenance and servicing of equipment used in the Graphics Production Process, ensuring optimal functionality and minimizing downtime to maintain efficient operations.
7. Implement strategies to improve the file structure and organization within the department, optimizing workflow efficiency, and facilitating easy access to project files and resources for team members.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee in this role. Duties, responsibilities and activities may change at any time with or without notice.

Required Education and Experience:

• Associate’s Degree in a related field (Communications, Graphic Design).
• Understanding of Graphic Design standards and software, especially Adobe Illustrator.
• At least 3 years experience in a supervisory role.
• Strong written and verbal communication skills.
• Self Starter and diligent Project Manager.

Preferred Education and Experience:

• Bachelor’s Degree in a related field (Communications, Graphic Design).
• Stellar Problem Solving & Critical Thinking Skills.
• 5-7 years of previous Graphic Design experience.
• In-depth knowledge of the Adobe Suite.

What's it like to be a part of the Frazer Family?

Frazer is a fast-paced company that is creating some of the most innovative vehicles in the world. You'll find a unique team of individuals who continue to push the boundaries of what is possible in the Healthcare and EMS space. A diverse team, a great culture, and a positive work environment are just some of the things that make working at Frazer so rewarding.

What Kind of Employees Thrive at Frazer?

Frazer is a company with a diverse group of employees from all over the world. Frazer welcomes employees with all types of backgrounds, cultural and socio-economic backgrounds. If you are hard working, honest and drug-free, you will love working at Frazer.

Safety & Drug Policy

Employee health and safety is a priority here at Frazer. We're committed to providing a safe, secure and productive environment for our Frazer family.

To help with this, we perform thorough background checks during the hiring process for all candidates. Convictions will not disqualify you from employment at Frazer, but failure to tell us about it up front will. Also, Frazer has a zero tolerance drug use policy and you must pass a pre-employment drug screen. If you can’t pass it, we’re not the place for you.

A True Culture

Frazer is a company that relies on its core values and the drive of its people. With a focus on longevity and employee success, Frazer welcomes its employees to push the envelope and drive improvement across all aspects of the company. At Frazer, you can unleash your potential!

Employee Driven Benefits

At Frazer, we take pride in listening to what our employees want in benefits. We've come up with a unique set of employee benefits and designed them around our culture.

• Weekly paycheck, so you can shop every Friday!
• Health Care Insurance
• Dental Benefit options
• 401k plan with a company match!
• Disability Insurance
• Paid Time Off that begins accruing your first day of employment
• Ten paid company holidays and ability to take time off during company shut down from Christmas to New Year’s Day!
• Self-serve micromarket on site for lunch and snack choices
• Flexible Work Schedules
• Professional development and skills training 
• Free Life Skills Training such as financial wellness classes

How Performance is Evaluated

Communication and collaboration are key at Frazer and we encourage an environment filled with positive feedback and constructive criticism, to unleash your potential for real professional growth! We use things like self-evaluations, group reviews, and quarterly check-ins to help define a clear path to success. You will also have an opportunity to give feedback to peers to help them to grow in their roles as well.

Skills (to Pay the Bills)

Here's a list of a few competencies that the Graphics Supervisor at Frazer should have…

• Demonstrates independent judgment and well-developed emotional intelligence
• Possesses strong organizational skills; able to prioritize tasks
• Ability to develop productive working relationships with personnel at all levels of organization. 
• Handles confidential information appropriately; uses tact and diplomacy. 
• Demonstrates excellent attention to detail and a customer-service mindset
• Possesses proactive problem-solving skills; suggests solutions
• Is committed to excellent performance; meets deadlines
• Handles pressure and works well in a fast-paced environment
• Ability to work in a dynamic, fast-paced environment, where change happens often and without prior notice. 
• Self-disciplined person with precise accuracy for details.
• Ethical and trustworthy conduct and adherence to policies and procedures.

Software Knowledge

Also, here are a few software packages that the Graphics Supervisor would eventually need to be versed in. Don’t worry . . . we expect some on-the-job training.

• Google G-Suite (Gmail, Documents, Drive, Spreadsheets, etc.)
• UKG (HRIS)

Oh, and $alary

Of course, we didn't forget salary… Frazer offers competitive pay and this role will start with a salary between $80,000.00 - $100,000.00 annually depending on education, certifications, and experience.

Work Schedule 

The Graphics Supervisor will work Monday - Friday 7:00 AM - 3:30 PM. Late afternoon/evening/weekend hours may be required as needed. Work schedules may change to accommodate production needs.

Application Process

If this sounds like a great opportunity to you, visit our website to complete the following steps:

1. Online application
2. Resume and optional cover letter
3. Culture Index Survey - as part of our process, please take this short survey (5-12 minutes to complete) on a computer, tablet, or laptop NOT a smart phone. It does not always function properly on smart phones and is difficult to see. Also, please take the survey in your native/first language (there are multiple choices besides English in the drop down menu if needed). 

Culture Index Survey Link

Thanks again for your interest in Frazer. Should your skills and qualifications meet those of the position, we will contact you further. Please check your email for further application status updates. 

We look forward to hearing from you!