Overview

As part of the Operations team at Free Market Health, the Configuration Operations Specialist will be responsible for research and operations support related to referral intake. As part of a growing team in a fast-paced, start-up environment, this position will support operational practices that deliver against key objectives to meet the needs of our internal and external stakeholders. Operational excellence will ensure both internal and external stakeholders’ expectations are exceeded, and over time will support the company’s efforts to drive growth through renewals and expansion.

Specifics

The specific responsibilities for this role include, but are not limited to:

• Claims and eligibility research using internal and external applications to support operational needs.
• Support configuration ops manager as assigned to:
  • Research new drugs to market for limited distribution status and perform routine audit to update/maintain LDD records.
  • Configure new drugs, drug expansions, etc. for program support.
• This position may occasionally be required to travel domestically.

Qualifications

• 3 years of work experience.
• Strong attention to detail.
• Demonstrated operational excellence in analytical thinking, process development and improvement, problem solving, communication, delegation, and planning.
• Experience in pharmacy, healthcare, pharmacy benefit management, or pharma manufacturer hubs. Experience with specialty drugs is preferred. Knowledge of PA/UM process a plus.
• Proficient computer skills with ability to learn proprietary company software.
• Experience with Microsoft Office Suite.
• Experience with SQL programming a plus.