Description

We are seeking a highly organized and detail-oriented Branch Administrator to join our team at Freedom Caregivers. This is a Full-Time position, Monday-Friday, 8am - 4pm. 

As the Branch Administrator you will oversee the day-to-day operations of the Marion branch of our multi-site, privately owned home care agency. Starting pay is up to $24.00/hr. and varies greatly with experience and abilities. 

Responsibilities/Activities

• Oversee and assist with the coordination, evaluation and planning of home care services.
• Ensure the daily operations of the branch and employees adhere to agency policy and procedures.
• Supervise work activities of designated employees.
• Provide education and instruction to designated employees on applicable policies, procedures, and processes. 
• Review new applications, schedule and conduct interviews, hire, and onboard new caregivers. 
• Provide leadership, guidance and coaching to designated employees.
• Determine and provide disciplinary action and conflict resolution for designated employees. 
• Provide exceptional customer service both internally and externally.
• Communicate and coordinate care with case managers.
• Assist with billing and HR/payroll tasks. 
• Promote a positive workplace culture.
• Participate in the on-call rotation. 

Freedom Caregivers has been the leading home care provider in north central Ohio for over 10 years. Not only will you be making a real difference in the lives of seniors, but you will be a part of a team where employees are valued for their unique and individual contributions to the overall mission of Freedom Caregivers. We proudly boast excellent employee satisfaction scores and are rated highly on Indeed for workplace well-being. We are a rapidly growing Agency, with offices in 5 locations and growing. Employment with Freedom Caregivers will allow you to learn and grow in your career, and offers opportunities for advancement to higher positions or other locations, if desired. 

Qualifications:

• Proven experience in a similar administrative role, supervisory experience preferred
• Proficient understanding of the healthcare ecosystem, especially post-acute care and long-term care, previous employment in healthcare or home care preferred
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams)
• Technologically proficient and able to learn new applications quickly
• Exceptional communication skills, both written and verbal
• Excellent leadership and interpersonal skills
• Must have the ability to handle multiple tasks and priorities and have excellent time management and organizational skills
• Positive, professional attitude with high emotional intelligence and the ability to lead a team to success

If you are interested in working at a company where integrity meets compassion and your contributions truly make a difference, we encourage you to apply for this exciting opportunity.

To learn more about our company, check out our website: www.freedom-caregivers.com or view our Indeed company page.

We are an equal opportunity employer and welcome applicants of all backgrounds and abilities.

Requirements

• Minimum education: High School Diploma or GED
• Must be able to communicate fluently in the English language, both written and verbally
• Must be able to proficiently use a computer, keyboard, mouse, and smart phone
• Must be able to sit for up to 8 hours a day and lift a minimum of 25# occasionally
• Current and valid Driver’s License
• Current Auto Insurance with at least state minimum coverage