Job description

At Freedom Behavioral Health, we understand the unique challenges adolescents and their families face as they navigate life. Our team of dedicated professionals is here to provide compassionate care and evidence-based treatments for youths ages 13-18 who are struggling with mental health concerns.

Our treatment plans are customized for each individual and incorporate a variety of therapies. At Crown Adolescent Health, we aim to empower our clients by providing them with the tools they need to achieve their goals. We also recognize and respect the importance of involving families in treatment, and we partner with parents and guardians to better support their loved ones throughout recovery.

Job description

We are looking for an experienced Case Manager to join our team. The successful candidate will be responsible for providing case management services to clients, including assessment, planning, implementation, monitoring, and evaluation of services. The Case Manager will also provide advocacy and support to clients, as well as coordinate with other professionals to ensure the best possible outcomes. The ideal candidate will have excellent communication and organizational skills, as well as a strong commitment to helping those in need.

Responsibilities:

• Provide individual and group counseling, crisis intervention, as well as education and skills training.
• Ensures orientation of new clients immediately upon admission.
• Obtains history and presenting information as delineated in program policy.
• Defines all relevant community sources affecting care and treatment of the consumer
• Updates referring sources and family members on patient progress, if/as approved by the individual in services.
• Utilizes agency endorsed patient-centered therapeutic interventions and rapport-building practices, including motivational interviewing techniques, to non-confrontationally enhance consumer insight regarding diagnostic and usage patterns.
• Documents treatment episodes, contacts, treatment plans and sessions according to periodicity and content requirements.
• Maintains appointed continuous caseload of actively engaged individuals.
• Coordinates comprehensive discharge plan to ensure seamless community reintegration.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Minimum Qualifications

• At least 2 years of experience in a behavioral healthcare or substance abuse settings serving culturally diverse populations.
• College Degree Preferred
• Excellent verbal and written communication skills required.
• Ability to work with an Electronic Medical Record
• Excellent organizational skills with the ability to prioritize workload and meet deadlines.
• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
• Exceptional analytical and problem-solving skills.
• Proven ability to handle multiple projects under pressure.
• Understanding of diverse cultures and gender specific issues and the ability to incorporate needs of gender and culturally diverse groups into the organization.
• Understands need for and maintains appropriate confidentiality at all times when interacting with patients, residents, families, visitors, referral sources and all other contacts.
• Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, residents, visitors, families and referral sources.
• Must have strong knowledge of a variety of computer software applications
• Knowledge of case management for dual diagnosis patients.

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Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Framingham, MA 01701: Relocate before starting work (Required)

Work Location: In person