Job Title : Donor Center Technician II
Company : Freedom Plasma
Location : Louisville, KY
Center's Operating Hours : Mon-Fri 7am-7pm, Sat 7am-3pm, Closed on Sundays
Required Work Schedule : Saturdays 7am-3pm and 4 other days through the week on a closing shift from 12pm-8:30pm (total of 5 days per week, 8 hr shifts, 40 hrs per week)
Job Type : Full-time
Pay Range : $18 - $20 per hour (based on experience)
Job Description : Freedom Plasma is seeking a Donor Center Technician II with a positive attitude and excellent customer service skills to join our team in Louisville, KY. The ideal candidate must be flexible to work Saturdays from 7am-3pm and at least 4 other days throughout the week, working an 8-hour closing shift for a total of 40 hours per week. Current donors are not eligible for this position.
Day in the Life : Check out this video to see what a day in the life of a Donor Center Tech at Freedom Plasma looks like: Day in the Life Video
General Summary of Duties :

• Perform pre-donation medical screening and/or assessment, including blood pressure, temperature check, pulse, capillary tube sample collection, hematocrit, and total protein determination.
• Setup donors for the plasmapheresis procedure and ensure the correct installation of disposable soft goods.
• Disconnect donors post-procedure and provide post-donation care education.
• Conduct pre-registration and registration verification activities for new donors.
• Monitor equipment for alerts or alarms and take appropriate action following standard operating procedures.
• Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors.

Essential Job Responsibilities :

• Complete cleaning activities based on the required equipment activity schedule.
• Participate in donor flow management by assigning and escorting donors to the appropriate donation area.
• Ensure compliance with all state and federal regulations, SOPs, OSHA, CLIA, cGMP, and internal company procedures.
• Maintain confidentiality of all personnel, donor, and center information.
• Accept performance feedback in a professional manner.
• Regular attendance and punctuality for all scheduled shifts and mandatory meetings.

Qualifications :

• High school diploma or equivalent required.
• Minimum six (6) months of work experience preferred.
• License or certification as required by state regulations.
• Strong analytical, problem-solving, and organizational skills.
• Ability to work independently and manage deadlines efficiently.
• Excellent verbal and written communication skills.

Physical Requirements :

• Use of hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
• Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee.
• Ability to sit for extended periods up to four (4) hours at a time.
• Ability to lift, tug, and pull up to fifty (50) pounds.

Work Environment :

• Typical work environment with moderate noise level.
• May be exposed to freezing temperatures for short periods.
• Occupational exposure to bloodborne pathogens.

Benefits : We offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. Here's a snapshot of the benefits you can expect:

• Medical Benefits: Choose from multiple plans to access preventive care, extensive provider networks, and affordable prescription medications, with options for Health Savings Accounts (HSAs).
• Dental and Vision Benefits: Affordable coverage for routine and specialized dental care, along with vision benefits covering exams, lenses, and frames.
• Retirement Planning: Our 401(k) plan includes a company match to help you build a secure retirement.
• Employee Assistance Program: Receive confidential counseling and guidance for personal challenges, legal and financial issues, and more.
• Employee Discount Program: Save on a wide range of products and services through our partnerships.
• Additional Incentives: Life and Accidental Death and Dismemberment (AD&D) Insurance as well as Voluntary Short-Term and Long-Term Disability Insurance options.

How to Apply : If you have a positive attitude, strong customer service skills, and meet the qualifications outlined above, we invite you to apply for this position. Join us at Freedom Plasma and make a difference in the lives of our donors and community. Freedom Plasma is an equal opportunity employer and values diversity in the workplace.
Disclaimer : The job description is intended to provide a general overview of the position and does not encompass all tasks and responsibilities that may be assigned.
Note : Current donors are not eligible for this position.