Freedom Practice Coaching is Hiring an Office Operations & Events Specialist Near San Antonio, TX
Job DescriptionPosition: Operations & Logistics SpecialistWho is FPC?The Most Comprehensive Healthpreneur Training & Mentorship Program in ExistenceFPC is an ecosystem of health entrepreneurs and business mentors who have built and grown multiple 7-and 8-figure companies.Over the past 10 years, we’ve synthesized the most effective models, systems, and tools to help 800 medical and wellness practices scale profitably. We have built two additional companies to serve the same client population.
Vibility - Health technology, consumer health courses & fractional health coaching
Aptogenix - Professional grade supplements
Our Mission: Empowering our Clients - through business training and personal growth mentoring - to become leading wellness entrepreneurs - who guide their communities toward optimal living.
Website - https://freedompracticecoaching.com/
Website - https://vibility.com/
Website - https://aptogenix.com/
Who do we Serve?Independent, licensed medical professionals who lean toward a lifestyle/integrative/functional medicine approach.Business owners who have already or are willing to move to a cash-based model.ROLE OUTCOMES
Achieves seamless functionality of HQ office by overseeing all aspects and serving as the primary source for multidimensional company-wide support, ensuring a professional, high performing, and welcoming environment for both employees and guests.
Provides comprehensive support for internal team, effectively fostering a cohesive, motivated and adept workplace.
Develops, implements, and maintains operational systems that enhance organizational efficiency and quality of output.
Successfully leads and comprehensively manages projects and events from conception through cleanup, ensuring all logistical needs are met and established goals are exceeded.
Role ResponsibilitiesHQ Office Operation
Full ownership and management of entire HQ office and all related implications. This includes, but is not limited to:
All maintenance and upkeep.
Security monitoring
Supplies ordering
Preparing for in-office gatherings and events
Hosting overnight guests
All printing and shipping including bulk requests
Assembling and shipping packets for new clients
Tracks & monitors all expenditures and purchase requests
Maintains a positive environment and acts as the central support figure of the office
Basic technological troubleshooting and support:
Acts as the primary local point of contact for resolving minor tech issues, using a solutions-oriented approach to independently test and troubleshoot common problems such as connectivity issues and system glitches.
Demonstrates the ability to assist colleagues who possess varying degrees of technological literacy, ensuring they can effectively use rudimentary office equipment.
Communicates effectively with the remote technology support team, detailing problems, steps taken toward resolution, and follows their directives serving as the hands-on facilitator to implement solutions on-site.
Internal Team Dynamics & Support
Supports our internal team with requests which includes, but is not limited to, assistance with:
Travel arrangements and accommodations
Meal coordination for gatherings and events
Purchase requests
Performs administrative tasks for onboarding new team members
Helps develop and implement culture & team dynamics initiatives
Plans and executes team-building activities and internally recognizes team and company milestones
Moderates meetings and manages the internal distribution of information regarding meetings, events, and other dates that have a companywide effect
Process & System Development and Project Management
Develops and implements operational systems and processes related to role
Creates standards and protocols that ensure consistency, efficiency, and high-quality outputs
Ensures proper documentation of policies and operational protocols
Contributes to broader operational processes and efficiency projects
Supports company wide project management activities. This includes, but is not limited to:
Conducting routine follow-ups and check-ins with all project owners
Monitoring project timelines, assessing risks of delays, and updating project statuses
Keeping all stakeholders informed about project progress
Assisting with other project management related tasks
Event Coordination & Ownership
Comprehensive event management for HQ office events:
Designs detailed event plans covering all logistical aspects, including timeline, guest list, seating arrangements, and event flow.
Plans and provides meals and snacks tailored to the preferences and dietary requirements of attendees.
Prepares all event materials in advance and anticipates potential needs by securing backup materials and supplies for any unforeseen requirements.
Conducts the setup of rooms, runs tests on necessary equipment, and makes needed adjustments to ensure readiness.
Remains present and available throughout the event to address any immediate needs, troubleshoot issues, and provide support to guests and speakers.
Manages the post-event breakdown and cleanup, restoring the office space to its optimal condition and organizing debrief sessions to gather feedback and improve future events.
Full ownership and management of the quarterly conference event project portfolio:
Plans the quarterly conference events and serves as event coordinator
Plays an active role on project and task execution while managing overall timelines
Develops and monitors the event budget ensuring all expenditures are logged and tracked
Manages requests to the venue, exploring cost-effective alternatives that best meet the team's needs.
Collaborates with the venue to assign spaces, confirm setups, and adjust diagrams as needed.
Provides detailed specifications and requirements for each designated area within the venue
Facilitate the seamless transfer of logistical details and timing schedules from the venue to the internal team, ensuring all involved parties have the necessary information to execute their roles effectively.
Skills Required
Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
Familiarity with project management tools and methodologies.
Capable of adjusting to changing priorities and managing multiple tasks effectively under pressure.
Ability to lead initiatives, work collaboratively with stakeholders, and support team needs effectively.
Strong problem-solving skills with a proactive approach to identifying issues and generating solutions, especially in a fast-paced environment.
Excellent organizational and strategic planning abilities.
Strong leadership and people management skills.
Experience in event planning and office management.
Ability to autonomously lead projects and drive them forward.
Skilled in developing procedures and guidelines.
Able to support and successfully engage with a remote working team.
Ability to effectively navigate office technology with minimal training
Compensation
Full-Time Position with Competitive salary based on experience
Opportunity for bonuses based on performance
Time Availability
Expected in-office typically Monday - Friday, from 9:00 AM to 5:00 PM in a predominantly solitary office setting due to a remote-working team.
Some flexibility in schedule as required by operational needs.
Limited remote work options available, contingent upon specific project needs and milestones.
Required to participate and engage in virtual meetings, coordinating with a primarily remote team.
May require extended hours, including occasional weekends, especially during peak periods or to meet critical deadlines.
Occasional local travel may be necessary for onsite project support and operational tasks.