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Camping World is seeking an Operations Manager for our growing team.
What You’ll Do:
Maximizes installation sales, installation fees and service fees through ensuring quality, timely product installations and repairs
Supervises daily Service Department activities
Supervises shop personnel providing support with technical installations
Trains employees on new products and safety procedures
Monitors and reviews work schedules, customer letters and comments, technician productivity and labor control reports
Tracks monthly departmental results
Reviews departmental budget with Service Manager to maximize installation sales and fees
Assures productivity standards are met
Provides "cradle to grave" customer service
May answer phones and provide assistance
Maintains a safe work area for customers and coworkers
Performs other miscellaneous duties as assigned
May cross train to perform other duties
What You’ll Need to Have for the Role:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Ability to handle multiple tasks, plan and prepare work schedules for optimum coverage
Ability to communicate in a professional and tactful manner
Ability to prioritize work assignments & analyze and write reports
Ability to provide accurate and helpful information to customer
Ability to handle problems and facilitate successful outcomes
Willingness to accept additional tasks, duties and/or direction from management
Some supervisory experience preferred
Basic math skills
Comprehensive knowledge of product installation activities
Working knowledge of the activities, methods, procedures and policies of a Service Department environment
General knowledge of products, installation schedules, product prices and current sale items
Forklift experience/certification preferred or ability to be certified required
Valid Driver's License Required
May lift up to 25 lbs. and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
Exposure to heights and hazards related to working with electrical and welding equipment
Environmental conditions include heat, cold, humidity, noise, dust and wetness
Pay Range:
$48,355.00-$66,452.50 AnnualIn addition to competitive pay, we offer Tuition Reimbursement, Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave, and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Full Time
Retail
$100k-125k (estimate)
08/17/2024
10/15/2024
campingworld.com
LINCOLNSHIRE, IL
3,000 - 7,500
1966
MARCUS A LEMONIS
$1B - $3B
Retail
The job skills required for Operations Manager include Customer Service, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.