7 Call Center Representative Jobs in Reno, NV
Fresh Form Draft is Hiring a Call Center Representative Near Reno, NV
Department: Web Craft Stylers
Employment Type: Full Time
Location: Reno, NV
Compensation: $35,520 - $40,320 / month
Description
Join Our Team at Web Craft Stylers!
Are you ready to embark on a rewarding career as a Entry Level Personal Assistant ? Look no further - we have the perfect opportunity for you!
Location: Reno,NV
As a Call Center Representative at WebCraft Stylers, you will be the voice of our company, handling inbound and outbound calls to assist customers with inquiries, support requests, and information about our services. Your role is crucial in providing excellent customer service and maintaining positive client relationships.
Key Responsibilities
- Answer inbound calls and respond to customer inquiries in a courteous and professional manner.
- Make outbound calls to follow up on customer inquiries, provide information, and offer solutions.
- Resolve customer issues efficiently and effectively, ensuring customer satisfaction.
- Document and update customer records accurately in our database.
- Provide product and service information to customers, including pricing, features, and benefits.
- Handle and resolve customer complaints, escalating issues to the appropriate department when necessary.
- Collaborate with team members to improve customer service processes and share best practices.
- Maintain a high level of product knowledge to assist customers effectively.
- Meet or exceed performance targets and call quality standards.
- High school diploma or equivalent; associate degree preferred.
- Previous experience in a call center or customer service role is a plus.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Proficiency in using computers and navigating various software applications.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Positive attitude, patience, and a commitment to providing outstanding customer service.
- Ability to work flexible hours, including evenings and weekends if needed.
- Competitive weekly salary commensurate with experience.
- Comprehensive benefits package including health insurance, retirement plans, and paid time off.
- Opportunities for professional growth and advancement within the company.
- Positive and supportive work environment with a collaborative team.
Job Summary
Full Time
$42k-54k (estimate)
07/04/2024
07/22/2024
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
