Description Job Summary: As a Data Entry Customer Service Representative at Messa Sync, you will be responsible for accurately entering customer data, providing exceptional customer service, and supporting various administrative tasks. You will ensure data integrity and work closely with the customer service team to address inquiries and resolve issues efficiently.
Key Responsibilities Responsibilities: Accurately enter and update customer information in the database. Handle customer inquiries via phone, email, or chat, providing timely and effective solutions. Maintain data integrity by performing regular data audits and quality checks. Assist in generating reports and analyzing data for management. Collaborate with other departments to ensure seamless customer service. Address and resolve customer complaints in a professional manner. Perform other administrative tasks as required. Skills, Knowledge and Expertise Qualifications: High school diploma or equivalent; Associate's or Bachelor's degree preferred. Previous experience in data entry or customer service is a plus. Strong attention to detail and accuracy. Excellent communication and interpersonal skills. Proficient in Microsoft Office and data entry software. Ability to multitask and work efficiently in a fast-paced environment. Strong problem-solving skills and a customer-focused attitude. Benefits Benefits: Dental insurance Employee assistance program Flexible schedule Free parking Welcome to Fresh Form Draft – where imagination meets innovation in the world of architecture. Our firm is a dynamic and creative force that is dedicated to transforming spaces into living works of art. With a passion for design excellence and a commitment to pushing the boundaries of architectural possibilities, we pride ourselves on crafting environments that inspire, elevate, and resonate with both aesthetics and functionality. Founded with a vision to redefine the architectural landscape, Fresh Form Draft brings together a team of diverse talents, each contributing their unique expertise to every project we undertake. Our collaborative approach ensures that every client’s aspirations are not only met but exceeded. From conceptualization to realization, we work hand in hand with our clients to bring their dreams to life, weaving their stories and desires into the very fabric of our designs.