270 Entry Level Customer Service Assistant Jobs in Philadelphia, PA
Fresh Form Draft is Hiring an Entry Level Customer Service Assistant Near Philadelphia, PA
Department: Endorse Infinity
Employment Type: Full Time
Location: Philadelphia, PA
Compensation: $19.50 - $30.00 / hour
Description
About Endorse Infinity:
At Endorse Infinity, we're not just a social media marketing company; we're your partners in digital success. With a passion for innovation and a commitment to excellence, we've been helping businesses of all sizes navigate the ever-evolving landscape of social media since our inception.
Job Description: Endorse Infinity is seeking a friendly and customer-focused Entry Level Customer Service Assistant to join our team. As a Customer Service Assistant, you will be the first point of contact for our clients and customers, providing exceptional service and support over the phone, via email, and through social media.
Position Type: Full-time
Salary: $19.50 - $30.00 hourly
Key Responsibilities
- Answer inbound calls and respond to customer inquiries in a professional and courteous manner.
- Assist customers with their accounts, including troubleshooting and resolving issues.
- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
- Maintain accurate and detailed records of customer interactions and transactions.
- Collaborate with other departments to address customer needs and provide comprehensive solutions.
- Communicate effectively with customers through email and social media channels.
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Strong problem-solving skills and the ability to think on your feet.
- Proficiency in using computers and familiarity with CRM software is a plus.
- Ability to multitask, prioritize, and manage time effectively.
- Health insurance coverage
- Retirement savings plan (401k)
- Paid time off and holidays
- Professional development opportunities
- Employee discounts on company products or services
Job Summary
Full Time
$42k-53k (estimate)
06/22/2024
07/10/2024
The following is the career advancement route for Entry Level Customer Service Assistant positions, which can be used as a reference in future career path planning. As an Entry Level Customer Service Assistant, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Entry Level Customer Service Assistant. You can explore the career advancement for an Entry Level Customer Service Assistant below and select your interested title to get hiring information.
If you are interested in becoming an Entry Level Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Entry Level Customer Service Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Entry Level Customer Service Assistant job description and responsibilities
The best customer service professionals have a deep knowledge of how their companies’ products work.
03/20/2022: York, PA
A great customer support representative knows how to relate to anybody, but they’re especially good with frustrated people.
02/01/2022: Lowell, MA
Responding to questions with positive language can greatly affect how the customer hears the response.
01/30/2022: Racine, WI
A support rep’s ability to empathize with a customer and craft a message that steers things toward a better outcome can often make all the difference.
03/01/2022: Pascagoula, MS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Entry Level Customer Service Assistant jobs
Good applications to employers of customer service staff may prove fruitful.
02/18/2022: Poughkeepsie, NY
Some employers mayEntry Level Customer Service Assistant from disciplines that are relevant to their particular sector, such as retail, hospitality or financial services.
02/23/2022: Bergenfield, NJ
Have a clear escalation pathway.
01/04/2022: Terre Haute, IN
Measure and analyse customer feedback.
01/16/2022: Milwaukee, WI
Step 3: View the best colleges and universities for Entry Level Customer Service Assistant.
