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Sales Support Specialist
Fresh Products Perrysburg, OH
$77k-102k (estimate)
Full Time | Durable Manufacturing 0 Months Ago
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Fresh Products is Hiring a Sales Support Specialist Near Perrysburg, OH

Sales Support Specialist
Founded in 1971 in Toledo, Ohio, Fresh Products is a leading producer of away-from-home air care solutions for end-markets around the world, with a long history of innovation. Our growing, entrepreneurial, family-owned company is seeking a talented candidate to join the sales team. We prioritize “doing the right thing”, maintaining a great culture, and value work-life balance.
You will join an accomplished and skillful sales team as we capitalize on market opportunities with a strong product line that is in high demand. We have a large B2B sales channel that consists of wholesalers and distributors, domestic and internationally, who have brick and mortar and ecommerce capabilities and requirements. In nutshell, the goal of this position is to enable the fresh sales team and our distributor partners to sell more!
The position requires an effective communicator that can deliver the Fresh value proposition via email, phone, and trade show booth. Outstanding follow-up skills with a high degree of organization are important. Must be able to manage and prioritize multiple competing projects and tasks. Gain experience in using cutting edge B2B programs such as: Sugar CRM, Syteline Infor ERP, and the Salsify Product Attribute GDSN program.
Must be comfortable working with channel partners, generating interest, and qualifying prospects. Must possess an optimistic, positive attitude with a can-do approach. Must be able to work through adverse customer reactions and work with Fresh internal departments effectively. Must be comfortable working on various software systems daily.
This is a full-time position which will support our sales department, reporting directly to the Sales Operations Manager. It is based at our facility in Perrysburg, Ohio. Benefits include paid time off, 401(k) with employer matching, medical, dental, and vision insurances, disability insurance, and life insurance.

Essential Duties and Responsibilities:

Sales Support
  • Key inside contact for identified strategic accounts.
  • Provide sales support for Fresh Sales Managers and the 3rd party sales representative teams.
  • Enter, track and own Fresh’s sales opportunities and contacts in SugarCRM for their specified territory.
  • Create Proof of Delivery rebate, Spiff, and promotional documentation and see that it is properly stored and organized in the company’s accounting repository.
  • Trade shows – attendance, registration, reservations, and meeting arrangement.
  • Sample tracking and follow up for and from sales reps and trade shows.
  • Provide customer and industry meeting planning and support.
  • Customer specific flyer and eblast management.
  • Other duties as assigned.
Business Communication and Tracking
  • Trade show follow up e-mails and sample orders.
  • Manage and maintain strategic accounts new item forms, data, and information updates on their websites.
  • Coordinate & forward Fresh Marketing communications.
  • Promotions tracking from sales rep teams.
  • Cover for Fresh managers, marketing & leadership during travel.
  • Monitor identified strategic customer websites for new opportunities and corrections.
  • New product communication.
  • Maintain price list & other needed written communications for sales rep teams and customers.
  • Prepare and distribute communications to sales rep teams.
  • Contact and support key customers/opportunities on Fresh business initiatives.
  • Other duties as assigned.
Required Education and/or Experience:
  • Open to entry level, but compensation based on experience.
  • The position requires approximately 4-6 overnight travels per year.
  • Excellent interpersonal skills.
  • Strong organizational skills with ability to manage multiple activities and priorities.
  • Strong customer (internal and external) service orientation.
  • Integrity, honesty, practicality, clarity, and a constructive bias are all expected.
  • Excellent verbal, written and presentation skills, in both English and other languages when necessary.
  • Exhibits excellent time management skills and very detail oriented.
  • Computer proficiency including competency with Microsoft Word, Access, Excel, PowerPoint.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$77k-102k (estimate)

POST DATE

06/01/2023

EXPIRATION DATE

08/12/2024

WEBSITE

freshproducts.com

HEADQUARTERS

PERRYSBURG, OH

SIZE

100 - 200

TYPE

Private

CEO

DOUGLAS S BROWN

REVENUE

$50M - $200M

INDUSTRY

Durable Manufacturing

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The job skills required for Sales Support Specialist include Sales Support, Customer Service, CRM, Time Management, Presentation, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales Support Specialist. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Sales Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Sales Support Specialist job description and responsibilities

Assists clients through each step of the sales process, helping them resolve any concerns or questions they may have while processing, tracking and shipping orders efficiently.

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Performs administrative tasks to support the sales team and help them to gain and keep customers.

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Must arrange strategic schedules, provide necessary support materials to each member and devise plans that would help the team gain more sales.

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May arrange meetings and appointments with clients, develop sales strategies for profit growth and process orders while ensuring customer satisfaction.

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Performing data entry for metrics such as sales and returns.

01/18/2022: Minneapolis, MN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Sales Support Specialist jobs

Most sales support specialists do not need an advanced degree, an associate’s or bachelor’s degree.

02/14/2022: Minneapolis, MN

All sales support specialist jobs require at least a high school diploma.

02/26/2022: Norwich, CT

Sales support specialists who must travel to provide support or products to clients will also need to have a valid driver’s license.

02/19/2022: Sarasota, FL

3+ years sales/sales support, lead management or telemarketing experience and customer service experience considered.

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1 year of experience as a Sales Support Specialist or similar role.

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Step 3: View the best colleges and universities for Sales Support Specialist.

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