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Friendly Senior Living
Pittsford, NY | Full Time
$31k-40k (estimate)
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$31k-40k (estimate)
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Friendly Senior Living is Hiring a Concierge Near Pittsford, NY

Concierge
Part Time | Evening Shift | Every Thursday and Friday | 3:30pm-8:30pm
Part Time | Evening Shift | Every Other Saturday and Sunday | 2:30pm-8:30pm
** Pay rate between $15.84-19.08/hour! **
At our 5-Star Senior Care Community located in Pittsford, NY - Cloverwood's exceptional offerings promote a passion for life, as well as personal growth and wellbeing of the whole person - in mind, body, and spirit.
The Concierge will interact with residents and guests from varied backgrounds and walks-of-life, and therefore an amicable personality and unflappable disposition are a must for a successful concierge.
Requirements for a Cloverwood Concierge:
  • High School or GED
  • Minimum of one year job experience
Responsibilities for a Cloverwood Concierge:
  • Demonstrates superior customer service at all times and a genuine desire to serve.
  • Warmly greets and directs residents and guests arriving to or departing from the property.
  • Maintains an active presence at the Front Desk. Monitors and announces visitors and controls access to the property.
  • Handles all concierge duties with enthusiasm including, but not limited to: processing incoming mail and outgoing packages; answering questions, making recommendations, and making arrangements on items such as transportation, restaurant reservations, health and beauty services, and cultural events; travel and meeting planning; delivering dry cleaning; and coordinating housekeeping or other community-specific services (for example, dog walking).
  • Adheres to company standards for resident and guest services.
  • Reports to Lead Concierge or Executive Assistant any resident or guest dissatisfaction.
  • Performs other job-related duties as directed.
  • Directs visitors and guests to appropriate office or residents' apartment.
  • Offer assistance and guidance to residents and staff.
  • Assists with administrative duties as directed.
  • Receives and follows the front desk concierge schedule and instructions from supervisor.
  • Receives requests from within the community and locates personnel through the paging system.
  • Handles emergency PERS and fire alarms per Cloverwood's procedures.
  • Maintains confidentiality of all pertinent resident information to assure residents rights are protected.
About The Friendly Senior Living:
  • We embrace independence and personal choice in a culture of excellence where we live our values - always.
  • U.S. News & World Report ranked Friendly Senior Living "Best Nursing Home 2022-2023" in both categories: Short-Term Rehabilitation and Long-Term Care!
  • One of the few local long term care facilities to receive a 5-star rating!
  • Selected as a 2023 Elevating Women honoree by Rochester Business Journal
Our excellence is based upon the dedication of ALL our employees, who take great pride in providing compassionate care and services to our Members. We embrace and live our values every day: Friendship, Teamwork, Compassion, Excellence, Integrity, and Customer Focus. Because Friends Care Always!
Benefits offered by the Friendly Senior Living:
  • Sign-on Bonus (if applicable)
  • Competitive Pay with Evening, Night, and Weekend Shift Differentials
  • No Mandated Shifts
  • Pay On Demand Option (Get Paid Immediately!)
  • Tuition Assistance & Professional Growth Opportunities
  • On-site Employee Cafeteria
  • PTO / Paid Holidays / Paid Sick Time
  • Medical / Dental / Vision
  • 403(b) Retirement Plan
  • Supportive culture that values Friendship, Teamwork, Compassion, Excellence, Integrity, and Customer Focus.
Friendly Home is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.

Job Summary

JOB TYPE

Full Time

SALARY

$31k-40k (estimate)

POST DATE

07/01/2024

EXPIRATION DATE

07/14/2024

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The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.

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If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Concierges provide excellent customer service to all hotel guests throughout their stay.

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Concierges use customer service skills to anticipate and meet guests’ needs.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Concierge jobs

Concierge should reflect a familiarity with how businesses operate.

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Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.

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A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.

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A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.

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A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.

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Step 3: View the best colleges and universities for Concierge.

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