Description

Position Title: Medicaid Billing Analyst

Reports To: Accounts Receivable & Billing Manager

Classification: Regular Full-Time (Exempt) 

Location:  Administration Office – 4713 Wisconsin Ave, NW Washington DC 20016

Hours: Flexible schedule (Monday-Friday), between 9 am – 5 pm

Our Core Values: Friendship Place is a Person – First Organization that believes in promoting transparency and ethical practices among our team and those we serve. All individuals in our organization are expected to carry out their job tasks in a manner that is consistent with our core values. This includes the following:

• Excellence and Innovation
• Finding Ways to Say “Yes”
• Caring at the Core
• Agents of Change
• Support, Empowerment, and Development
• Inclusion, Diversity, Equity, and Collaboration
• Integrity and Accountability

Summary: The Medicaid Analyst supports the Finance and Permanent Supportive Housing Departments (PSH), mediating between the PSH, billing, and compliance departments. The role requires working professionally with external vendors and internal contacts at all levels of the organization. It will also require steadfast attention to detail, excellent verbal and written communication, proficiency with Microsoft Suite, and learning new software systems.

Responsibilities:

• Work closely with Permanent Supportive Housing Program staff to review for timely Medicaid and DHS billing and contract compliance, including monitoring Medicaid Expirations-Renewals, Annual Intakes, Utility, and Financial Assistance input into the Credible billing system, Prior Authorizations, and other data entry and monitoring functions.
• Collaborate with the Accounts Receivable/Billing Manager, Quality Control and Training Manager, and PSH leadership to ensure that all PSH billing processes are completed promptly and accurately.
• Serve as a backup to the Accounts Receivable/Billing Manager, performing monthly billing functions for Medicaid and DHS.
• Participate in DHS Provider meetings, Medicaid meetings, billing support meetings, etc.
• Support the PSH program policies and procedures with other PSH team members.
• Collaborate professionally with external agencies and stakeholders, providing services to participants within the restraints of HIPPA to further the goals identified by program participants.
• Support the integrity and timeliness of all documentation, including participant interactions, biopsychosocial assessments, service plans, UIRs, and other clinical documentation in HTH/OTCO and Credible.
• Strong commitment to Friendship Place’s core values and mission, including racial equity and social justice. Perform all other duties as assigned and requested by funders.

Requirements

 Background & Qualifications:

• Minimum of an Associate’s degree preferred.
• 3 years of analytical work experience preferred.
• Previous experience in DC Medicaid verifications & billing is strongly preferred.
• Proficiency in Office 365 systems, specifically Word and Excel.
• Ability to learn new software systems, including Credible.
• Demonstrated ability to work well with others at various levels of the organization.
• Strong written and verbal communication skills.
• Self-driven and can work independently with limited supervision.
• Ability to work in a culturally diverse, fast-paced team environment.
• Displays great attention to detail and problem-solving skills.
• Excellent time management skills with the ability to prioritize the workload.
• Commitment to meeting deadlines and goals.
• Ability to maintain information confidentiality.
• Valid driver’s license.

Physical and Environmental Requirements: This position is fully remote unless otherwise requested to attend meetings at or outside the office.

Background Checks: The chosen applicant must pass a criminal history background check and/or fingerprinting, including FBI and MPD. Upon offer, they must also participate in a drug and alcohol screen.

Specific Requirements: The employee must have a valid government-issued ID. 

Direct & Indirect Reports: None

Other Details:

Application Deadline: This job is open until filled or the hiring manager determines they can no longer accept applications.

Compensation: The hiring pay range is between $55,000 - $63,000 annually. The starting hourly pay rate is based on a step system. A candidate’s starting pay determination is based on meeting the basic position requirements and completing education, credentials, and/or work experience. Please Note: The step system is set and not open to pay negotiation. Before moving forward in the selection process, interested applicants are encouraged to discuss starting pay eligibility with the Human Resources Department.

Benefits: We offer an excellent benefits package including low-cost health insurance, health reimbursement, flexible spending accounts, employer-paid dental, vision, short and long-term disability, life insurance, 403B defined contribution plan matching, employee assistance programs, professional development, employee resource groups, 14 paid holidays, 15 days of vacation and 10 days of sick leave during 1st year of employment, and much more! (Benefits are pro-rated for part-time employees).COVID-19: All Friendship Place employees, regardless of their vaccination status, must continue to take precautions against the spread of COVID-19 by the agency’s COVID-19 protocols and applicable law and guidance. This includes but is not limited to wearing masks in congregated settings, washing their hands or using hand sanitizer often, monitoring their daily health, and staying home if they are exhibiting COVID-19 symptoms (or if they are otherwise prohibited from reporting to work by health provider under CDC, state and local guidance). Since the public health and legal landscapes regarding this policy are subject to frequent changes, Friendship Place reserves the right to amend or cancel this policy at any time at its sole discretion, consistent with applicable law, consistent with CDC guidelines and the DC Department of Health.

Diversity & Equal Opportunity Statement: Friendship Place is an Equal Opportunity Employer. We are committed to maximizing the diversity of our team and want to involve all those who can contribute to our inclusive culture. We support all qualified individuals within our workforce without regard to race, color, gender, sexual orientation, gender identity and expression, age, national origin, marital status, citizenship, disability, veteran status, and other characteristics protected by applicable law. Friend Place is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact human resources at hraudit@friendshipplace.org.

Location: Washington, DC 20016

Interview Process: Phone screening, Panel-style interview, program visits, and final interview.

Website: www.friendshipplace.org