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At Frontline Insurance we're more than just a workplace – we're a community of talented individuals dedicated to Integrity, Patriotism, Family and Creativity. Join us in shaping the future of Insurance and let's achieve remarkable things together. Your next career adventure starts here!

SUMMARY 

Provide support and assistance to complete the risk underwriting process in accordance with established workflows, procedures and company protocol. Primary duties will include:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Effectively communicates with agency partners, policyholders, loss payees, and mortgagees via telephone call and/or email by providing billing and basic coverage information.

• Perform outbound calls as needed to agency partners.

• Analyze small business commercial property risks to determine acceptability, pricing, coverage’s, terms, and conditions within company guidelines to prepare quotes and/or make a sound judgment on a risk.  
• Analyze supporting underwriting information for informed individual risk decision making.

• Manage midterm transactions including simple to complex endorsements, cancellations, and non-renewals.

• Review and/or Follow-up with agency partners on pending required documents.

• Understand and execute the process of canceling, non-renewing and reinstating a policy.

• Review and analyze underwriting production reports, loss reports, and business metrics.

• Assist with Associate Underwriting I daily tasks when needed.

• Provide input on ways to improve and/or optimize workflows.

• Possess knowledge of time restraints for quotes on new and renewal business.

• Performs other job-related duties as assigned.

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. 

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent organizational skills.
• Excellent verbal and written communication skills.
• Proficient use of PC and Microsoft applications.
• Proficient user of MS Excel
• Professional business acumen required

EDUCATION and/or EXPERIENCE 

High school diploma with college degree preferred. A minimum of 2 years experience with personal or commercial property or an equivalent combination of education and experience desired. Proficient use of Microsoft Word and Excel. Visio experience a plus.Exhibits a desire to develop skills and advance. Math oriented. 

SUPERVISORY RESPONSIBILITIES 

This job has no supervisory responsibilities.

LANGUAGE SKILLS 

Ability to read and comprehend detailed instructions, correspondence, and memos. Ability to professionally execute excellent verbal and written communications. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. 

MATHEMATICAL SKILLS 

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY 

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS 

4-40 Customer Service Representative License (or) 2-20 Property & Casualty License or Excess and Surplus Lines License

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

NOTE: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, Frontline Homeowners Insurance reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change.

I have carefully read and understand the contents of this job description. I understand the responsibilities and duties expected of me. I also understand that this job description does not constitute a contract of employment nor alter my status as an at will employee. I have the right to terminate my employment at any time and for any reason and Frontline Homeowners Insurance has a similar right.