Position Overview:

The Roofing Receptionist serves as the primary point of contact for customers, vendors, and employees at a roofing company. This role is crucial in maintaining the company's professional image and ensuring smooth office operations. The Roofing Receptionist handles a variety of administrative and clerical tasks to support the roofing team.

Key Responsibilities:

• Customer Service:
• Answer incoming calls and direct them to the appropriate departments.
• Greet visitors warmly and provide them with necessary information or assistance.
• Handle customer inquiries and complaints professionally and efficiently.
• Scheduling and Coordination:
• Schedule appointments for roofing inspections, repairs, and installations.
• Coordinate with roofing crews and ensure they have the necessary information and materials for their jobs.
• Maintain the company calendar and ensure all appointments and meetings are recorded accurately.
• Administrative Support:
• Perform general office duties such as filing, photocopying, scanning, and faxing.
• Manage office supplies and ensure inventory is up to date.
• Prepare and distribute correspondence, memos, and reports as needed.
• Communicate effectively with customers, vendors, and employees via phone, email, and in person.
• Relay important information between roofing crews and office staff.
• Assist in preparing marketing materials and communicating promotions to customers.

Skills:

• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with CRM software and basic bookkeeping.
• Excellent organizational and multitasking abilities.
• Ability to handle stressful situations calmly and professionally.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Riverside, CA 92509 (Required)

Ability to Relocate:

• Riverside, CA 92509: Relocate before starting work (Required)

Work Location: In person