1119 Service Manager Jobs in Houston, TX
FTG Texas is Hiring a Service Manager Near Houston, TX
- Lead service delivery for all customers, with a focus on our top 50 accounts.
- Collaborate with the sales team on customer meetings and contract reviews.
- Manage and mentor employees, fostering growth and development.
- Lead the recruitment process and manage employee performance.
- Oversee workers' compensation, FMLA, and other employee-related matters.
- Monitor and optimize contract profitability, parts usage, and inventory.
- Build cross-functional teams to achieve company goals.
- Ensure team coverage and training aligns with sales and territory needs.
- Provide timely feedback and communication to the service team.
- Assist with technical escalations and ensure effective resolution.
- Support logistics and large installations to ensure customer satisfaction.
- High School diploma or equivalent.
- Prior Leadership experience in the printer/copier industry
- Certification and training on a full line of devices.
- Valid driver’s license with a clean driving record.
- Reliable transportation (unless a company vehicle is provided).
- Strong understanding of network connectivity for print and scan features.
- Previous managerial experience.
- Knowledge of Microsoft Suite and e-Automate.
- Broad understanding of hardware/connectivity technology and terminology.
Job Summary
Full Time
Wholesale
$90k-116k (estimate)
08/28/2024
10/27/2024
ftg-texas.com
HOUSTON, TX
100 - 200
1978
FRANK GASPARI
$10M - $50M
Wholesale
Related Companies
About FTG Texas
Originally founded in 1978 as Marimon Business Systems, we have provided comprehensive business solutions and award-winning technology services to Houston for over 4 decades. After joining the Flex Technology Group (FTG) family of companies in 2017, we have since expanded our company to the Houston, Dallas, Texarkana, and El Dorado marketplaces where we continue to establish ourselves as an industry innovator focused on amazing customer service. Our relationship with Flex Technology Group has been a game-changing combination for the Marimon team and has allowed us to offer our customers, partn...ers, and employees the benefits of a larger organization and expanded scope of solutions and services. Thus, in efforts to more closely align our business and identity with FTG, we have since changed our name to FTG Texas (FTG-TX), effective July 1, 2020. As FTG-TX transitions to this next phase of growth, there will only be one result: seamless, quality service. Our goal remains the same, which is to bring the best partners in the industry to you. Partners like Canon, Lexmark, and HP to bring you state-of-the-art technology and best-in-class products to deliver a customized solution to fit your specific business needs. Customers, vendors, and partners will find no change in the quality of products and services offered or in conducting business with the companys new identity.
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The job skills required for Service Manager include Customer Service, Leadership, Initiative, Customer Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
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