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```Job Overview:``` We are currently seeking a Service Writer to join our team. As a Service Writer, you will be responsible for providing excellent customer service and managing the flow of work in our automotive service department. This is a key role that requires strong communication skills and a solid understanding of automotive services. ```Responsibilities:``` - Greet customers and assist them with their service needs - Write accurate and detailed service orders based on customer requests and vehicle inspections - Communicate with technicians to ensure timely completion of repairs - Provide estimates for repair costs and obtain customer approval - Maintain accurate records of customer interactions, service history, and vehicle information - Coordinate with parts department to ensure availability of necessary parts - Keep customers informed about the status of their repairs and any additional work needed - Handle customer complaints or concerns in a professional manner ```Qualifications:``` - Previous experience as a Service Writer or in a similar role preferred - Strong knowledge of automotive services and repairs - Excellent communication and customer service skills - Ability to multitask and prioritize work in a fast-paced environment - Detail-oriented with strong organizational skills - Proficient computer skills for data entry and record keeping If you have a passion for the automotive industry and enjoy working in a customer-focused environment, we would love to hear from you. Apply today to join our team as a Service Writer!
Job Type: Full-time
Pay: $24,000.00 - $60,000.00 per year
Shift:
Work Days:
Ability to Relocate:
Work Location: In person
Full Time
$45k-66k (estimate)
04/12/2024
12/31/2024
The following is the career advancement route for Service Advisor/Writer positions, which can be used as a reference in future career path planning. As a Service Advisor/Writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Advisor/Writer. You can explore the career advancement for a Service Advisor/Writer below and select your interested title to get hiring information.