Job Title: Consumer Refund & Fraud Mitigation Analyst
Location: Greenville, SC
Expected duration: 6 months
Summary:
The main function of a buyer is to purchase machinery, equipment, tools, parts, supplies or services necessary for the operation of an establishment. A typical buyer is responsible for buying goods and services for use by their company or organization. A purchasing agent is responsible for the purchase of machinery, equipment, parts, or services necessary for the operation of an establishment.
Job Responsibilities:
Review and potentially optimize suppliers based on price, quality, selection, service, support, availability and other relevant factors.
Approve purchases of the highest quality merchandise at the lowest possible price and in correct amounts.
Approve purchase orders, solicit bid proposals, and review requisitions for goods and services.
Instruct staff on how to resolve problems related to undelivered goods.
Instruct staff on methods of negotiation, renegotiation and administration of contracts with suppliers, vendors and other representatives.
Confer with staff, users, and vendors to discuss defective or unacceptable goods or services and determine corrective action.
Evaluate and monitor contract performance to ensure compliance with contractual obligations and to determine need for changes.
Manage just-in-time inventory.
Attend trade shows.
Skills:
Verbal and written communication skills, attention to detail, negotiation skills and interpersonal skills.
Ability to analyze financial reports, price proposals and other technical data.
Ability to accurately document and record customer/client information.
Basic mentoring skills necessary to provide support and constructive performance feedback.
Ability to evaluate suppliers.
Knowledge of applicable laws and regulations related to purchasing.
Knowledge of supply chain management.
Previous experience with computer applications, such as Microsoft Word and Excel.
Education/Experience:
Bachelor's degree in finance or a related business field required.
5-7 years finance related experience required.
Key Points and Attributes
•Bachelor's degree and 2-3 years of related experience; or High School diploma or GED and 3-5 years of related experience preferred.
•Prior experience in finance, quality assurance, policy compliance, and/or customer service
•Familiarity with sales or service operations of electronic goods manufacturers and sellers.
•Good analytical, interpersonal, communication, and time management skills with the ability to work in a team environment.
•Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
•Ability to work independently and manage one's time to meet KPI targets.
•Expert ability in prioritization based on risk and internal KPI requirements.
•Ability to accurately document and record all related information.
•Proficiency with Microsoft Word and Excel.
•Enhanced mathematical skills