10 Director of operations and client satisfaction- Fort Lauderdale, FL Jobs in Fort Lauderdale, FL
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Premier Protection Insurance Services
Fort Lauderdale, FL | Full Time
$115k-137k (estimate)
6 Days Ago
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Director of operations and client satisfaction- Fort Lauderdale, FL
$177k-199k (estimate)
Full Time
3 Days Ago
Futurerecruit.net is Hiring a Director of operations and client satisfaction- Fort Lauderdale, FL Near Fort Lauderdale, FL
Director of operations and client satisfaction- Full-TimeLocation: Fort Lauderdale, FL, 33020What you will be doing:
- Oversee daily operations to ensure efficient and effective operational processes across all departments
- Develop and implement strategies to continually improve client experiences and satisfaction rates
- Inspire, mentor, and manage a team of 16 professionals to achieve high performance and professional growth
- Monitor and ensure adherence to company standards and regulatory requirements
- Collaborate with other department leaders to develop and execute operational strategies that support company growth and market disruption
- Identify areas for operational improvements and lead initiatives to streamline processes
- Analyze customer feedback and data to drive service enhancements and innovation
- Bachelor's degree in business administration, Management, or a related field; MBA or advanced degree preferred
- Minimum of 5 years in a senior management role, preferably as a director or a head of a department
- Experience in Insurance / Operations / 5 Star hospitality / or other industries as long as you have experience to operate at a 5-star level
- Proven track record of leading and managing diverse teams with a focus on operational excellence, cultural alignment, and accountability
- Strong strategic planning and execution skills, with the ability to translate vision into actionable plans
- Excellent verbal and written communication skills, with the ability to effectively interact with stakeholders at all levels
- Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues
- Growth Opportunities: Join a rapidly expanding agency where your career can grow as fast as your ambitions!
- Innovative Culture: Work in an environment that encourages creative thinking and values your input!
- Community Impact: Be part of a company that gives back to the community and makes a positive impact!
- Supportive Environment: Thrive in a culture that supports work-life balance and professional development!
Job Summary
JOB TYPE
Full Time
SALARY
$177k-199k (estimate)
POST DATE
06/24/2024
EXPIRATION DATE
07/17/2024
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