What are the responsibilities and job description for the Student Recruitment Representative (Call Center) position at FVI School of Nursing and Technology?
***This IS NOT a remote opportunity***
***This is a Part-Time opportunity***
English and Spanish or Creole are required!
The FVI School of Nursing and Technology is seeking a motivated and articulate individual to join our team as a Student Recruitment Representative in our Call Center. This position is ideal for someone who is passionate about higher education and helping students achieve their career goals. As a Student Recruitment Representative, you will play a crucial role in assisting potential students with the admissions process and guiding them through the various career education programs offered at our school.
At FVI School of Nursing and Technology, we believe in providing high-quality instruction and safe hands-on learning for our students. We are dedicated to offering a path to a new career in less than 12 months, with day and evening classes available to accommodate a variety of schedules. Our commitment to our students goes beyond the classroom, as we provide job placement assistance and financial aid based on qualification. With our new facilities equipped with the latest medical and technology equipment, as well as small class sizes and the option for both on campus and live online instructor-led classes, we strive to create an optimal learning environment for our students.
As a Student Recruitment Representative, you will be responsible for promoting our programs and assisting potential students in making informed decisions about their education. You will conduct outbound calls to prospective students, answering their questions, providing information about our programs, and assisting them with the enrollment process. Additionally, you will be responsible for maintaining accurate records and documentation related to student inquiries and interactions.
This position requires a highly organized and detail-oriented individual who possesses strong communication and interpersonal skills. The ideal candidate will have a customer-oriented mindset and the ability to effectively articulate the benefits and advantages of our programs to prospective students. A passion for education and the drive to help students succeed is essential in this role.
Responsibilities- Conduct outbound calls to prospective students and provide information about our programs and admission process
- Assist potential students in completing the enrollment process, including gathering necessary documentation and guiding them through the necessary steps
- Build and maintain relationships with prospective students to ensure a smooth transition into their educational journey
- Follow up with prospective students who have expressed interest but have not yet enrolled
- Provide guidance and support to prospective students throughout the application and enrollment process
- Maintain accurate and up-to-date records of all student interactions and inquiries
- Associate's degree in a related field or equivalent work experience
- Previous experience in a customer service or sales role, preferably in a high-pressure call center environment
- Excellent communication and interpersonal skills
- Strong computer skills, including proficiency in Microsoft Office Suite
- Ability to work independently and within a team environment
- Detail-oriented with the ability to effectively manage multiple tasks and deadlines
- Ability to work evenings and weekends as needed to accommodate potential students' schedules.
