Description
We're seeking a positive, personable Client Care Concierge for a rewarding career opportunity! You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can't wait to get started!
Compensation :

• $80,000 Expected First-Year Earnings through commission
• Bonus potential
• PTO and paid holidays
• Stipend benefits
• Growth Potential

Responsibilities
•Manage cultivation of sales inquiries to convert leads to appointments
•Qualify leads to accurately convey motivation, competition, and financial specifics to real estate agents
•Keep track of customer accounts and make updates with new account information as necessary
•Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
•Record customer interactions and follow up on their experience with our company
•Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
Qualifications
•Competitive and winning attitude - Must want to be #1
•Passion to hunt (cold-call), educate, and sell
•Experience with an online Client Relationship Management (CRM) system
•Must have graduated high school, received a G.E.D. or equivalent
•Must possess exemplary interpersonal skills, communication skills, and active listening skills
•Experience working in a customer-oriented atmosphere