Job Description

G.W. Becker, Inc. (GWBI) is looking for a Multi-Craft Field Service Technician Level 3. This position requires 2 to 3 years experience in electrical and mechanical. This is a travel position with the majority of travel being within 200 miles. The Multi-Craft Field Service Technician Level 3 will be responsible for applying the Electrical and Mechanical trade skill set in the installing, maintaining, repairing, and operating overhead cranes and hoists.

About Us

GWBI is a full service, single source provider of choice for quality overhead crane products and solutions. Family owned since 1980, we have grown from a local overhead crane parts supplier to a recognized industry leader offering a full spectrum of overhead crane-related products and services throughout North America.

GWBI strives to provide a work environment in which both customer and employee interests are served. We value our employee’s talents, skills and abilities and seek to foster an open, cooperative and dynamic environment in which we can all excel.

Key Responsibilities

• Troubleshoot, repair and inspect overhead cranes and hoists.
• Perform scheduled preventive maintenance activities on equipment.
• Evaluate and make recommendations regarding required repairs for customers.
• Maintain rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; and recommending system improvements.
• Service overhead crane systems by performing quality installations; performing OSHA/ANSI equivalent inspections; troubleshooting breakdowns; performing preventive maintenance; and responding to repair calls.
• Document service and installation actions by completing forms, reports and inspection checklists.
• Builds and maintains customer confidence by maintaining good response time, informing customer of problems and completing the job in a timely manner.
• Maintain professional presentation, timeliness, appearance and organization in all areas.

Competencies

• Excellent communication skills
• Excellent customer service orientation and interpersonal skills.
• Ability to work independently.
• Excellent organizational, multitasking and prioritization skills while working under pressure.
• Ability to work at heights.
• Strong electrical background

Qualifications

• Requires 2 to 3 years electrical and mechanical skills.
• Welding, fabrication, layout, burning, fitting, and rigging experience are a huge plus.
• Experience with overhead cranes is desirable.
• Valid driver’s license and acceptable driving record are required.

GWBI offers a comprehensive compensation package, to include:

• Competitive base pay
• Paid holidays
• Contributory medical
• Voluntary dental, vision and short term and long term disability
• 401K plan
• Per Diem rates
• Boot Reimbursement
• Uniforms provided free.
• Company cell phone and tablet are provided.

'Work Remotely

• No

Job Type: Full-time

Pay: $30.00 - $34.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Electrical: 2 years (Required)
• Mechanical: 4 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: Multiple locations