Currently Hiring an Assistant Manager for Gai Noi, a new fast paced, high volume, and high energy restaurant by Chef Ann Ahmed in the heart of the Loring Park neighborhood. Gai Noi will be fast casual, featuring an open kitchen spanning multiple levels, and open daily for lunch and dinner.

Responsible for growing sales and managing labor within the restaurant. The Operations Manager oversees staff & restaurant cleanliness, prioritizes high guest satisfaction and food & drink quality. Responsible for ensuring smooth service that meets the steps of service to ensure guest satisfaction.

Expectations:

Assistant Manager/ Duties and Responsibilities:

 Owns the scheduling for front of house staff

 Minimum 5 Shifts/week

 Responsible for cleanliness of the Restaurant | With a focus on Guest Areas

 Improving Service levels through building Guest Rapport and Attention to Detail

 Executing & Delegating Daily & Weekly Side-Work Duties amongst staff

 Coaching with Staff to maintain high levels of Service; supports staff recognition of skills and

strengths and coaching accordingly

 Coordination & Placement of Staff Positions on a shift-by-shift basis, based on reservation and

volume (depending on opening manager / manager on duty)

 Creating and Leading Ongoing Staff Education

 Working with Operations Manager to schedule appropriate levels of staff to ensure a smooth

service

 Ensuring every shift has correct staffing | Finding Coverage for Call-Outs

 Coordination & Placement of Staff Positions on a shift-by-shift basis

 Monitoring Labor & Shift Expectations to ensure Financial Performance within the Restaurant

 Creatively & Efficiently Driving Sales

 Following Opening & Closing Procedures

 Emailing EON reports and ensuring all monies are accounted for | Cash handling

 Executing & Delegating Daily & Weekly Side-Work Duties

 Working with Operations Manager to Organize & Run Quarterly Deep Cleaning to be

determined by the operations manager

 Diffusing Customer Complaints | Conflict Resolution

 Delegating Basic Tasks to staff | Holding Staff Accountable

 Assisting in Coordination of Events at Restaurant

 Work Closely with Expo & Kitchen Staff to ensure timely & high-quality food delivery

 Continually communicate with all members of the team

 Maintaining up to date POS information

 Employee Hiring & Onboarding; supports the new hire process, training material development,

and orientation support

 Attend Weekly Leadership Meetings

 Responsible for attending and implementing all operational initiatives and learning

opportunities

 Regular Coaching Sessions with Operations Manager & Director of Operations

Job Type: Full-time

Pay: $58,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Casual dining restaurant

Shift:

• 12 hour shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person