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The Store Leader / Store Leader 2 is responsible for all facets of store operations (at two store locations for SL2) and directly influences the performance of everyone who interacts with guests.
Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Leader develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet / exceed sales and profit.
In addition to ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises a retail staff which may vary based upon store size, location(s), and expected sales volume.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*
apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
when appropriate, escalate customer issues and complaints to the Store Leader in a timely and professional manner.
Associates should know all aspects of their jobs, including all company / store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan.
Set guest service expectations for store associates and train store associates in all aspects of their job responsibilities, including company / store policies, procedures, practices, and guidelines.
Supervise and delegate tasks to Guest Advisors, Senior Guest Advisors, and Assistant Store Leaders.
Schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required.
Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided.
visually inspect associates' packages and / or belongings at store closing or at the end of a shift as appropriate.
ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
QUALIFICATIONS
KEY JOB SKILLS AND ABILITIES
bilingual English / Spanish speaking and writing skills preferred.
from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).
Job descriptions are subject to change at any time based on business conditions / needs, including changes to the essential job duties, qualifications, and / or key job skills and abilities consistent with the position’s purpose.
GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.
GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Certain State-specific exceptions may apply
Unless prohibited by applicable law
Last updated : 2024-06-04
Full Time
Retail
$39k-58k (estimate)
06/05/2024
09/03/2024
gamestop.com
GRAPEVINE, TX
7,500 - 15,000
1996
Public
GEORGE E SHERMAN
$5B - $10B
Retail
Gamestop is a Texas-based online retailer that sells gaming consoles, headphones and smart home automation equipment.
The job skills required for Store leader include Leadership, Merchandising, Scheduling, Store Operations, Commitment, Onboarding, etc. Having related job skills and expertise will give you an advantage when applying to be a Store leader. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Store leader. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Store leader positions, which can be used as a reference in future career path planning. As a Store leader, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Store leader. You can explore the career advancement for a Store leader below and select your interested title to get hiring information.
If you are interested in becoming a Store Leader, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Store Leader for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Store Leader job description and responsibilities
A store team leader will often be responsible for running a specific department or even a whole shift of employees, and can have different duties depending on the nature of the store and the number of other employees that work there.
03/26/2022: Springfield, OR
So each department will usually have a Store leader responsible for that area.
03/01/2022: Bergenfield, NJ
A Store Leader must develop store strategies for expanding traffic and profitability.
02/27/2022: Columbus, MS
Leadership & managerial skills – No matter what the specific sector, the role of a team leader will always be to manage, lead and motivate a team.
04/03/2022: Rapid City, SD
Good leaders should be able to prioritize the critical tasks and delegate the rest to the team.
02/17/2022: Cheyenne, WY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Store Leader jobs
Develop sound recruitment strategies.
02/19/2022: Monroe, LA
Create a problem-solving atmosphere.
01/31/2022: Sacramento, CA
Show confidence when resolving conflict.
02/23/2022: Newport News, VA
Ask for honest feedback, early and often.
01/12/2022: La Crosse, WI
Tackle Problems Effectively and Quickly.
01/08/2022: Rockford, IL
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