Duties and Responsibilities:

• To supervise and support direct care staff and conduct regular bi-weekly supervision meetings with staff.
• To maintain supportive contact with residents to continually assess their individual needs, monitor their progress, advocate for them when necessary, and intervene during stressful or crisis situations.
• To develop strong, supportive relationships with the clients, providing for their care, safety and well-being.
• To develop, cultivate and manage a positive culture and milieu where individuals feel safe and encouraged to grow.
• To maintain client records as per licensing standards and adhere to program policies, procedures and protocols.
• To respond to after-hour crisis management and participate in an on-call beeper rotation.
• To participate in all staff meetings, supervisions, case conferences, and training to maximize the quality of our service.
• To collaborate closely with Program Director and Clinical Director to enhance the quality of services and continuity of care.
• To collaborate with other care providers including psychiatrists, PCP’s, labs, families, recovery centers, etc. in a professional manner with the goal of facilitating positive community partnerships and continuity of care for residents.
• To complete all paperwork responsibilities including case notes, timesheets, schedules, incident reports in a timely, effective and efficient manner.
• To cohesively participate as a member of the multi-disciplinary team to enhance the therapeutic experience of the milieu for the residents and to utilize all evidenced base practices available to assist in their successful recovery process.

Qualifications:

• Bachelor’s Degree in human services field or four years’ experience working with individuals with SUD or MH disorders in a residential, outreach, inpatient or outpatient setting.
• Past Supervisory experience is required.
• Valid driver’s license, auto insurance, ability to meet agency’s driving requirements, and ability to assume travel assignments related to work.
• Bi-lingual and/or bi-cultural preferred.

Benefits:

• Retirement Plan 403(b)
• Health, Dental, Vision, and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days a year

The Gandara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Gándara Center provides residential, mental health, substance abuse and preventive services for children, adults and families across the Pioneer Valley and eastern parts of Massachusetts. Founded in the Hispanic community, we value cultural diversity and strive to provide culturally competent, innovative services to a diverse community.