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Business Intelligence Analyst

POSITION SUMMARY:
The Business Intelligence Analyst is responsible for providing analysis and reporting on a monthly, quarterly, and ad hoc basis to meet the needs of multiple GWSS departments. The position requires a subject-matter expert on effective and efficient information retrieval and delivery to key stakeholders. The analyst must represent GardaWorld’s Core Values: Integrity, Trust, Vigilance, and Respect.
PRIMARY RESPONSIBILITIES AND DUTIES

• Provide data research and compilation by working with Branch and Corporate staff to ensure data collection is complete and timely.
• Create and produce actionable reports, interactive dashboards, ad hoc requests, etc. that show key performance indicators, identify areas of improvement in current operations, and display root cause analysis of problems.
• Establish key performance metrics and implement strategies for their continued improvement.
• Assist in compiling and publishing HR performance metrics according to the assigned operating rhythm. This includes, but is not limited to:
  • Finance KPI
  • HR Metrics Report
  • TA Dashboard
  • Unemployment dashboard
  • Compliance/Legal
• Perform other related duties as required and assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Passion to live and impart the core values of GardaWorld Security Services
• Knowledge of federal and state labor laws and regulations
• Organizational skills to plan, organize, and prioritize workload and meet multiple deadlines.
• Strong written and verbal communication skills
• Proficient in Microsoft Office suite of products (Word, Excel, Outlook).
• Excellent Excel skills is required.
• Must possess the following personal qualities:
  • Sense of urgency
  • Persistence/Tenacity
  • Courageous
  • Follow through
  • Detail oriented
  • Enthusiasm for position and company

MINIMUM EDUCATION AND/OR EXPERIENCE

• Bachelor’s degree or equivalent work experience.
• 2 years of SQL programming preferred (SSMS/ETL)
• Must be able to set priorities and work well under pressure.
• Microsoft Office Suite proficiency with very high Excel expertise
• SAP Web Intelligence and Power BI/Tableau experience preferred.
• Programming Languages such as JavaScript and Python e
• Experience researching problems, digging deep, and finding solutions
• Prior experience with compliance, internal audits, and/or documentation

ADDITIONAL REQUIREMENTS

• Pass an extensive background screening which includes, but is not limited to, criminal background check (local, state, and federal), drug screen, skills assessment, interviews.
• Tech-savvy with experience in both proprietary and mass-market systems.
• Must be at least 21 years of age or older as required by applicable law or contractual requirements.
• Legally authorized to work in the United States without the need for sponsorship, now or in the future.