What are the responsibilities and job description for the Collections Representative position at Garden Savings Federal Credit Union?
Company Description
Garden Savings Federal Credit Union, with over $420 million in assets, serves over 30,000 members and is the 8th largest credit union in New Jersey. Since 1968, we have been committed to our founding mission of being the member's first choice in banking. As a not-for-profit financial cooperative, we are federally insured by the NCUA and pride ourselves on being an Equal Housing Lender.
Role Description
The focus of this position is to assist members with delinquencies, loan payments, and overdrawn accounts. Assist members and team members with collection inquiries and provide exceptional service with adept problem resolution.
Qualifications
- Debt Collection and Cash Collection skills
- Strong Communication and Customer Service skills
- Background in Finance
- Experience in a similar role is beneficial
- Excellent organizational and negotiation skills
- Knowledge of relevant laws and regulations
- High level of integrity and professionalism