Essential Duties

The duties listed below are not all of the duties that may be assigned but are those that are considered as essential for an employee to perform.

• Receives, evaluates and processes calls from the public for emergency services; dispatches emergency County Police and County Emergency Medical Services personnel; dispatches designated municipal and volunteer fire and rescue personnel as well as certain local government law enforcement personnel.
• Utilizes radios, telephones, alarm systems, pagers, recording devices and computer terminals in the receipt, entry, and transmission of information; operates National Crime Information Center (NCIC) & Crime Information Network terminals to make inquiries and enter data
• Completes various forms and reports as required concerning shift operations or in the handling of calls received or dispatched.

Minimum Qualifications

• This position requires graduation from an accredited high school or GED equivalency.
• All applicants must be at least 18 years of age.
• All applicants must be US citizens meet authorizations set forth, and must meet the requirements set forth by the Department of Criminal Information for certification.
• All applicants must take and pass a typing test of 40 words per minute.
• Applicants must also pass the CritiCall Personnel Selections Software Test. This is a job and task related abilities assessment test administered after the completed application is passed on to the 911Telecommunicator Background Investigator.
• Applicants must possess sufficient visual acuity and color perception to read and interpret multiple computer monitor displays.
• Applicants must be able to demonstrate sufficient range of motion, dexterity and hand-eye coordination to efficiently operate multiple keyboards and CRT workstations.
• Must have a clear, concise speaking voice for transmission over the radio, have good communications and computer skills.
• Must be able to hear and comprehend both telephone callers and radio voice communications.
• Must be able to become and remain certified: 1) by the NC Dept. of Crime Information, 2) a Medical Priority Emergency Medical Dispatcher and 3) CPR certified through the American Red Cross.
• Must be able to work 12 hour shift schedules, including nights, weekends and holidays. Personnel are subject to ordered overtime and standby scheduling.
• Candidates are subject to a 12 month probationary period. Final candidates selected must undergo a thorough criminal history background investigation; pass a drug screening test, audiogram test, visual test, medical physical, psychological and polygraph test prior to employment.
• Applicants may be disqualified at any time during this process.
• APPLICANTS WITH A DRUG CONVICTION WILL NOT BE CONSIDERED FOR EMPLOYMENT.
• Bilingual candidates are encouraged to apply.

Job Type: Full-time

Pay: $21.55 - $24.77 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 12 hour shift

People with a criminal record are encouraged to apply

Experience:

• Typing: 1 year (Preferred)

Work Location: In person