GATEKEEPER SYSTEMS, INC.

Foothill Ranch, California 

Gatekeeper Systems stands proudly as the foremost global leader in retail loss prevention, operations management, and analytics, with our headquarters based in Foothill Ranch, California. We maintain a strong presence across the globe, with offices in the UK, Australia, China, Hong Kong, Germany, France, and Canada, fostering a diverse team of 450 talented employees. Over the past 25 years, Gatekeeper Systems has been at the forefront of the industry, demonstrating our commitment to excellence through cutting-edge technologies and unparalleled customer service. 

Join us on our journey as we continue to revolutionize the retail sector, providing innovative solutions and services that redefine industry standards.

POSITION SUMMARY 

A Risk Manager plays a pivotal role in identifying, assessing, and mitigating potential risks within an organization. This position involves a combination of strategic planning, data analysis, insurance management, and the administration of commercial liability claims. The primary goal of a Risk Manager is to protect the organization's assets and minimize financial losses due to various types of risks.

WHAT WE OFFER…

Join the team at Gatekeeper Systems and watch your career grow! We offer competitive compensation and benefits packages that include: 

• Attractive Total Compensation Package
• Flexible hybrid work schedule
• Comprehensive healthcare benefits including medical, dental, and vision coverage; Life/ADD/LTD insurance; FSA/HSA options.
• 401(k) Plan with Employer Match
• Generous Paid Time Off (PTO) policy
• Observance of 11 paid company holidays 

ESSENTIAL JOB FUNCTIONS; but not limited to:

Risk Assessment:

• Identify, evaluate, and analyze potential risks to the organization, including financial, operational, strategic, and compliance risks.
• Develop risk assessment strategies and methodologies to prioritize risks based on their potential impact and likelihood.

Risk Mitigation:

• Develop and implement risk management policies, procedures, and controls to minimize the organization's exposure to risks.
• Collaborate with department heads and executives to develop risk mitigation strategies, including risk transfer through insurance.

Insurance Management:

• Evaluate the organization's insurance needs and work with insurance brokers to procure appropriate coverage.
• Manage all aspect of claims, including liability, workers compensation and auto claims.
• Review insurance policies, ensure compliance with coverage requirements, and negotiate insurance contracts to optimize terms and costs.
• Maintain up-to-date COIs and distribute accordingly to internal and external customers.

Claims Administration:

• Handle and oversee commercial liability claims, including general liability, product liability, and professional liability claims.
• Investigate incidents, gather relevant information, and work with internal teams, legal counsel, and insurance providers to manage and resolve claims efficiently.

Data Analysis:

• Collect and analyze data related to incidents, claims, and risk management programs to identify trends and areas for improvement.
• Utilize risk management software and tools to track and report on key risk indicators.
• Update safety and environmental data and reports as requested.

Compliance and Reporting:

• Ensure that the organization complies with all relevant laws, regulations, and industry standards related to risk management.
• Prepare and deliver regular reports to senior management and board members, summarizing the organization's risk profile and risk mitigation efforts.

Crisis Management:

• Develop and implement crisis response plans to address unexpected events or emergencies, such as natural disasters, cyberattacks, or public relations crises.

Training and Education:

• Conduct training sessions and workshops to educate employees on risk management best practices and promote a risk-aware culture within the organization.

Customers, Vendor and Contract Review:

• Evaluate the risks associated with customers, third-party vendors, contractors, and business partners, ensuring they align with the organization's risk tolerance.

Continuous Improvement:

• Stay up-to-date with industry trends and best practices in risk management and insurance.
• Continuously review and update risk management strategies and policies to adapt to changing circumstances.

Customer Data Protection

• Implement and oversee policies to ensure the protection and confidentiality of customer data.
• Ensure compliance with data protection regulations such as GDPR, etc.

Business Continuity Planning

• Develop and maintain continuity and disaster recover plans to ensure organizational resilience.
• Conduct regular tests and drills to ensure readiness and effectiveness of the plan.

Qualifications:

• Bachelor's degree in risk management, business, finance, or a related field
• A Minimum of five (5) years of proven experience in risk management, including administering commercial liability claims.
• Strong knowledge of insurance products and contract negotiation.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills.
• Proficiency in risk management software and tools.
• Knowledge of relevant regulations and compliance requirements.
• Ability to work collaboratively and lead cross-functional teams.
• Detail-oriented and highly organized.
• Strong ethical and moral judgment.
• Certifications, such as Certified Risk Manager (CRM), Certified Risk Management Professional (CRMP) or similar will be a plus.

DISCLAIMER

This Job Description is a general overview of the requirements for the position. It is not designed to contain, nor should it be interpreted as being all inclusive of every task which may be assigned or required. It is subject to change, in alignment with company/department needs and priorities.

Gatekeeper Systems, Inc., is an equal opportunity employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture, and background. We strongly encourage applications from candidates who demonstrate that they can contribute to this goal. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any protected basis.