Are you looking to find personal and professional fulfillment, and align your career with your values?
At Gateway Foundation, our employees have an opportunity to make a difference every day by helping people with substance abuse issues gain control of their lives.
Gateway Foundation is a recognized non-profit leader in evidence-based treatment proven to get results. Our experts in Addiction Medicine-including highly educated clinical and medical professionals and expert psychiatrists and nurses-deliver care that never stops. Throughout Gateway's proud history of helping others, dedicated and professional employees have been vital to accomplishing our life-saving mission.
If you are a collaborative professional who shares our commitment to helping people with substance abuse and mental health issues turn their lives around - GATEWAY IS THE PLACE FOR YOU!
The Clinical Support Technician is responsible for:

• Supervises clients' therapeutic and recreational activities, monitors client break periods and movement, including intervening to control or channel inappropriate behaviors, making rounds, taking census counts, etc. Reports client observations, incidents, unusual occurrences, missing residents or physical symptoms to appropriate personnel and records improvement / progress.
• Upon successful completion of the required internal training, provides didactic sessions according to designated curricula within the program. May present chemical dependency education and life skills classes to assist clients with basic education on these topics.
• Guides and assists clients in complying with Center rules and regulations. Initiates evening meeting or morning wake up routines according to established schedules. Notifies appropriate personnel of residents failing to comply with Center policies and rules.
• Maintains and updates client records, including recording clinical hours, therapeutic treatments, activity or group participation, job readiness progress, and so forth; in accordance with all local, state and federal contractual requirements.
• Serves as member of the treatment team providing input to treatment plans, discipline protocols, conflict intervention processes or privileges. Assists team in maintaining consistent setting for treatment, and planning and coordinating client interaction events.
• Performs variety of related office and technical duties as necessary such as answering telephones, relaying messages, responding to inquiries regarding program services and policies, filing, photocopying and faxing documents, planning special events, assembling intake packets, participating in client activities to promote socialization, overseeing client telephone calls, etc.
• Performs other duties as assigned.

Requirements:

• High School diploma or equivalency
• Two (2) years of prior experience in the behavioral health field.
• General knowledge of the physical, cognitive and psychosocial functioning level of the client population; and the demonstrated ability to appropriately interact, tailor interventions, including de-escalation techniques, and communicate with clients based on their individual maturation level
• Good interpersonal and communication skills necessary to exchange information and interact with treatment team and referral sources, and provide clients with counseling support and motivation

Physical Requirements:

• Ability to walk or move about facilities for up to two hours at a time, to monitor and interact with clients
• Ability to speak with others in order to exchange information and provide support
• Ability to proofread and check documents and files for accuracy on a regular basis
• Ability to respond to telephones and pages, and to hear and detect alarms and unusual noises

If you have also previously worked as a Substance Use Counselor, SUD Counselor, Addiction Counselor, Mental Health Counselor, Mental Health Technician, Behavioral Health Technician, Recovery Coach, Peer Support Specialist, or similar roles, you are encouraged to apply!
Compensation (based on experience and credentials):

• Range begins at $20.70
• Gateway Foundation conducts annual reviews including merit increases.

Benefits at Gateway Foundation:
Health and Wellness:

• Medical, dental, and vision insurance for employees and dependents
• Employee wellness program promoting health and fitness and offering cash-saving premiums
• Employee assistance programs focused on mental health

Financial Wellbeing:

• 403(b) Retirement Plan with 3% employer match
• Short-term and Long-term Disability and Life and AD&D Insurance paid for by Gateway
• Flexible Spending Accounts for medical and dependent care
• Public Service Loan Forgiveness (PSLF)

Flexibility and Time Off:

• 18 paid time off days per year - accrual rates increase with years of service
• 9 paid company holidays
• Work-life-balance

Personal Development:

• Training & Development Programs
• Tuition Reimbursement - up to $5,250 per calendar year
• eLearning access to online courses that provide CEU's and job-related training
• Clinical Supervision: Formal and informal guidance

Gateway Foundation is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets. Please view Equal Employment Opportunity Posters provided by OFCCP here.